Care Coordination Associate Director
Banner Health · Sun City West, AZ · 1 mo ago
On-siteHealthcareFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEO, privacy, etc. Must preserve all substantive info.
We need to parse the posting.
Key info:
- Primary City/State: Sun City West, Arizona
- Department Name: Case Mgmt-Hosp
- Work Shift: Day
- Job Category: Clinical Care
- Title: Associate Director of Care Coordination at Banner Health (implied)
- Description: dynamic leader, leading team ~25 employees (Case Managers, RNs, Social Workers, Transitional Care Associates). Hands-on transformational leader, managing throughput, complex escalations, leading care conferences, coaching, mentoring, collaborating with physicians and nursing staff. Tools: Cerner, LeanTass, Parachute, Careware, Microsoft Suite. Monitor KPIs, review productivity, drive compliance. Strategic thinker with heart for people, nursing or social work background, energized by growth, challenge, shaping future of care coordination.
- SCHEDULE: Full Time (Salary Position) Monday-Friday 8:00am - 4:30pm Flexibly to meet the teams needs
- LOCATION: Banner Boswell Medical Center Banner Del Webb Medical Center Banner Boswell Medical Center (some duplication). Provide description of hospital.
- Position Summary: managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure provision of high quality, safe, cost-effective patient care. Demonstrates care coordination expertise and oversees leadership of clinical, financial, personnel management of Care Coordination department. Supervises employees and participates in selection, orientation, counseling, evaluation and staff scheduling. Maintains clinical, leadership and post-acute care services knowledge and competency to evaluate outcomes related to delivery of Care Coordination services.
- Core Functions: list of duties (oversee personnel, provide/facilitate care coordination, promote utilization management, direct personnel actions (recruiting, new hire actions, interviewing, selection, salary determinations, training, personnel evaluations), participate in development of goals/objectives, ensure goals met, hire, train, conduct performance evaluations, direct workflow, participate in development/implementation of department goals, serve as resource and provide leadership assistance to achieve optimal clinical, operational, financial, satisfaction outcomes, support/facilitate innovation and change management, participate in development/implementation/evaluation of goals/objectives and process improvement activities, analyze data and healthcare trends to gain efficiencies and improve patient outcomes, participate in development of department budget, accountable for meeting annual budgetary goals, facilitate communication between healthcare team to promote coordination of care with patients and families, oversee facility patient satisfaction results specific to care activities and coach/manage performance improvement activities to maintain positive patient satisfaction results, assess patient satisfaction in areas of responsibility; set high standard for staff and leadership to improve patient satisfaction as measured by survey scores, responsible to ensure orientation with expertise and knowledge base for child/adult protective services, public fiduciary/guardianship, deeper understanding for socioeconomic population for homeless, abuse, neglect, placement/transitional care options creating discharge plan, facility/entity based providing leadership within transitional care coordination to ensure quality outcomes and resource efficiency, internal customers: all levels of nursing leadership and staff and other members of integrated health care team, for purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice and business-related issues, external customers: patients and families regarding patient care issues; physicians regarding patient care and program development; agency vendors and contracted services; staff from other health care agencies/providers and community/professional organizations for purpose of exchanging patient and program information and insurance payers; and the Joint Commission, state, federal and community agencies regarding compliance with laws and regulations.
- Minimum Qualifications: RN: Requires BSN or related field; current RN license in state worked. Social Worker: Requires Master's degree in Social Work; Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW); equivalent license applies; must possess Master's degree and be Licensed Social Worker. For assignments in acute care setting, BLS certification required. Required minimum of two years' experience providing care in an acute patient setting. Must possess strong knowledge and understanding of care coordination as normally demonstrated through two years of related acute care patient management experience. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have ability to practice skills according to department and professional standards and quality requirements.
- Preferred Qualifications: CCM (Certified Case Mgr) or other advanced case management certification. Additional Related Education And/or Experience Preferred.
We need to decide sections.
We have content for About the role (intro paragraph). Responsibilities (core functions list). Requirements (minimum qualifications). Qualifications (maybe preferred qualifications). Skills (critical thinking etc maybe part of requirements). Benefits: Not mentioned explicitly. Pay: Not mentioned. Schedule: we have schedule info.
Thus we should include sections: About the role, Responsibilities, Requirements, Qualifications (preferred), Skills (maybe separate), Schedule.
But we must avoid thin sections. Could combine Skills into Requirements or Qualifications. However we have explicit list of skills (critical thinking, communication, influence, decision-making, analytical, flexibility). Could put under Skills section.
We need to ensure we don't create sections with placeholder text like "not specified". So only include sections where we have content.
Thus:
items.
Minimum Qualifications list:
- RN: Requires a Bachelor’s of Science in Nursing or in a related field.
- Requires a current Registered Nurse (R.N.) license in state worked.
- Social Worker: Requires a Master’s degree in Social Work.
- Requires Licensed Master Social Worker (LMSW) (equivalent*) or Licensed Clinical Social Worker (LCSW).
- An equivalent license applies to states that do not recognize an LMSW; therefore, the employee must possess a Master’s Degree and be a Licensed Social Worker.
- For assignments in an acute care setting, Basic Life Support (BLS) certification is also required.
- Required minimum of two years’ experience providing care in an acute patient setting.
- Must possess a strong knowledge and understanding of care coordination as normally demonstrated through two years of related acute care patient management experience.
- Demonstrates knowledge and skills of specialty area.
- Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes.
- Must have the ability to practice skills according to department and professional standards and quality requirements.
Preferred Qualifications:
- CCM (Certified Case Mgr) or other advanced case management certification.
- Additional Related Education And/or Experience Preferred.
Skills: we could list critical thinking, communication, influence, decision-making, analytical, flexibility.
But those are already in Minimum Qualifications. However we can still create Skills section with those.
We need to avoid duplication? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is okay as long as we preserve info. But we should avoid unnecessary repetition? Not explicitly forbidden. However better to not duplicate same content in multiple sections if possible. But we can keep skills separate.
We need to include schedule: Full Time (Salary Position) Monday-Friday 8:00am - 4:30pm Flexibly to meet the teams needs.
Location info: Primary City/State: Sun City West, Arizona; Department Name: Case Mgmt-Hosp; Work Shift: Day; Job Category: Clinical Care; plus description of Banner Boswell Medical Center and Banner Del Webb Medical Center.
We can embed location and department info in About the role paragraph.
Now produce HTML.
We must not use markdown code fences. Just
About the role
...intro paragraph...
Responsibilities
- ...list items...
Requirements
- ...minimum qualifications...
Qualifications
- ...preferred qualifications...
Skills
- ...critical thinking etc...
Schedule
Full Time (Salary Position) Monday-Friday 8:00am - 4:30pm Flexibly to meet the teams needs
We might also include Location? Not a section heading per rules; we could embed in About the role or a separate paragraph but not as heading. The rules only list those headings; we can add other paragraphs but not headings. So we can include location info in About the role paragraph. We must not repeat job title as heading. Already not. We must not include Job ID etc. We must remove boilerplate: EEO statement, privacy policy, etc. We must preserve all substantive information. So we need to include all details from posting: location description of hospitals, etc. We'll embed that in About the role or maybe a separate paragraph after About the role but not as heading. We need to ensure we don't miss any substantive info: The description of Banner Boswell Medical Center, its awards, services, etc. That's substantive. Should be included. Also the Position Summary paragraph (some overlapping with About the role). We need to include it but avoid duplication. We can incorporate it into About the role or Responsibilities? Probably About the role can include the position summary and the initial motivational paragraph. We'll combine. We need to ensure we include all core functions list items. Let's extract them as bullet points. Core Functions list (as per text): - Oversees Care Coordination personnel as assigned. - Provides and/or facilitates Care Coordination and/or other related activities and serves as a resource to other staff members. - Promotes utilization management through interdisciplinary patient care and activation of the discharge plan per the care delivery model. - Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations. - This position also participates in the development of Care Coordination goals and objectives in accordance with company standards. - Ensures all goals and objectives are met timely and effectively. - Hires, trains, conducts performance evaluations, and directs the workflow for the staff. - This position is also accountable for participating in the development and implementation of department goals and objectives. - Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes. - Supports and facilitates innovation and change management. - Participates in the development, implementation and evaluation of the goals/objectives and process improvement activities within the department and organization. - Analyzes data and healthcare trends to gain efficiencies and improve patient outcomes. - Participates in the development of the department budget in conjunction with established goals and objectives. - This position is accountable for meeting annual budgetary goals. - Facilitates communication between members of the healthcare team to promote coordination of care with patients and families. - Oversees facility patient satisfaction results specific to care activities and coaches and manages performance improvement activities to maintain positive patient satisfaction results. - Assesses patient satisfaction in areas of responsibility; sets a high standard for staff and leadership to improve patient satisfaction as measured by survey scores. - Responsible to ensure orientation with the expertise and knowledge base for child/adult protective services, public fiduciary/guardianship, and deeper understanding for the socioeconomic population for homeless, abuse, neglect, and placement/transitional care options creating the discharge plan. - This position is facility/entity based, providing leadership within transitional care coordination to ensure quality outcomes and resource efficiency. - Internal customers: All levels of nursing leadership and staff and other members of the integrated health care team, for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice and business-related issues. - External customers: Patients and families regarding patient care issues; physicians regarding patient care and program development; agency vendors and contracted services; staff from other health care agencies/providers and community/professional organizations for the purpose of exchanging patient and program information and insurance payers; and the Joint Commission, state, federal and community agencies regarding compliance with laws and regulations. We need to include all these as