CardVault by Tom Brady - Human Resources Generalist

Brief Description

A typical day might include the following:

• Oversee full-cycle recruitment, including job postings, sourcing, screening, interviewing coordination, and offer management.
• Ensure all interview notes are complete and uploaded into applicant profile.
• Manage applicant tracking and ensure a positive candidate experience throughout the hiring process.
• Care for background checks, reference verifications, and pre-employment requirements.
• Own and manage the full onboarding process for all new hires, serving as their primary HR point of contact from offer acceptance through the first 90 days.
• Ensure all required onboarding documentation is completed accurately and on time, including I-9 verification, tax forms, direct deposit, policy acknowledgments, and any state or role-specific compliance requirements.
• Coordinate Day 1 logistics and orientation, system access, ID/badge issuance, and introductions to key team members.
• Conduct onboarding check-ins with new hires throughout their ramp period to surface concerns early and ensure a smooth transition into the role.
• Continuously evaluate and improve the onboarding experience to reflect company growth, new tools, and evolving best practices.
• Maintain accurate and up-to-date employee records, files, and HR databases in compliance with company policy and applicable law.
• Process new hire paperwork, onboarding documentation, and employee changes (promotions, transfers, terminations).
• Assist with payroll data entry and audits to ensure accuracy and compliance.
• Respond to employee inquiries regarding HR policies, benefits, and company programs.
• Support compliance with federal, state, and local employment laws and regulations.
• Oversee and maintain the training tracking system, ensuring all employees complete required and role-specific training on schedule.
• Care for new hire orientation and onboarding training programs.
• Partner with department leaders to identify training needs and support the development of training materials and schedules.
• Generate training completion reports and escalate gaps or non-compliance to the appropriate manager.
• Support the rollout and tracking of annual compliance training (e.g., harassment prevention, safety, company policy).
• Aid in the coordination of external training programs and vendor relationships as needed.
• Serve as a first point of contact for employee relations questions and escalate complex matters to the Director of HR.
• Support performance management processes, including tracking review cycles and documentation.
• Aid in HR projects, initiatives, and continuous improvement efforts as directed.
• Prepare HR reports, metrics, and summaries for leadership as needed.
• Maintain confidentiality and handle sensitive employee information with professionalism and discretion.

Requirements

• 2–5 years of progressive HR experience, with exposure to recruiting, onboarding, administration, and training.
• (Multi-location or retail experience preferred).
• Solid understanding of HR practices, employment law, and compliance requirements.
• Experience with applicant tracking systems (ATS) and HRIS platforms.
• Demonstrated ability to manage end-to-end onboarding processes and create a welcoming new hire experience.
• Strong organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills; able to interact professionally with employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with training management systems a plus.
• Ability to maintain strict confidentiality and exercise sound judgment.

Physical Demands / Work Environment / Hours

• Extended periods of sitting, typing, and computer use.
• Ability to lift up to 25 lbs using proper lifting techniques.

Summary

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before—bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond. We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. All are encouraged to apply. CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.