Cards Product Manager

Responsibilities

• Supports the development and execution of the strategy, roadmap, and performance of assigned card products with a focus on acquisition, loyalty, spend drivers, and product functionality.
• Partners closely with Vendor Management, Operations, Compliance, Marketing, Technology, and Finance to ensure products are compliant, customer-centric, operationally sound, and fully reportable.
• Develops promotions and loyalty programs, optimizes pricing and features, manages third-party vendors, and uses analytics to monitor results and inform decisions that are data-centric, operationally sound, and fully reportable.

Qualifications

• Minimum Qualifications (Officer Level): Bachelor’s degree in business, economics, marketing, related field, or equivalent experience required. Three (3) years of professional-level experience in product management or other relevant experience (e.g., banking, project management, marketing, etc.).
• Additional Qualifications (AVP Level): Five (5) years of progressively responsible professional level experience in product management, financial services, payments, card programs, loyalty/rewards, marketing, or related fields inclusive of the following: Demonstrated experience leading product strategy, including portfolio optimization, acquisition or engagement initiatives, pricing, or loyalty/rewards program design. Proven success in managing cross-functional product development, including writing business requirements, defining roadmaps, and overseeing implementation from concept to launch.

Requirements

• Master’s degree in finance, business, economics, or marketing preferred.
• Previous experience in banking strongly preferred.
• Experience with card networks/loyalty economics and reimbursable.
• Familiarity with RAROC/net profitability and portfolio analytics.
• Background in regulated financial services and customer lifecycle marketing.
• Demonstrated expertise in putting together a business case and financial pro-forma.
• Strong analytical skills, including experience developing forecasts, evaluating performance trends, and translating insights into recommendations.
• Detail oriented with strong execution discipline and follow-through.
• Cross functional leadership & collaboration.
• Comfort with ambiguity; proactive problem solving and ownership.
• Able to plan, organize and budget.
• Excellent time management skills.
• Demonstrated ability to learn quickly and independently.
• Working knowledge of Microsoft Office suite, including Word, Excel, and PowerPoint.
• Strong interpersonal skills and the ability to effectively work with various lines of business.
• Strong written and verbal skills.
• Possesses sales skills to enhance business development objectives.
• Experience in budgeting (production goals, marketing expenses, etc.).
• Strong analytical capacity and pricing (consumer loan products) experience.
• Demonstrated expertise in putting together a business case and financial pro-forma.