Jobs · Business Development · Ohio

Cardiovascular Key Account Manager, Cleveland, OH

BioSpace · Cleveland, OH · 3 wk ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Join Amgens Mission of Serving Patients" etc. That's like About the role? Actually there is a paragraph about mission. Could be "About the role" or "About Amgen". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have: - Territory covers: Cleveland, OH; Erie, PA; Akron, OH (metadata) - Join Amgen's Mission of Serving Patients (mission statement) -> could be "About the role" or maybe "About Amgen". We'll treat as "About the role" (since it's describing role context). Could also be "About Amgen". But we need to follow examples; "About the role" is allowed. - Key Account Manager - Cardiovascular Live (title) but we must not repeat job title as heading. - "What you will do" -> Responsibilities. - "Win What we expect of you" -> maybe "Requirements" or "Qualifications". Actually after that they list Basic Qualifications, Preferred Qualifications, Additional Qualifications. So we can have sections: Requirements (maybe Basic Qualifications), Qualifications (Preferred), Skills (Additional). Or combine. - "Thrive What you can expect of us" -> Benefits, Pay, Schedule. They mention salary range, total rewards, benefits, flexible work models. So we can have Benefits (including health, retirement, etc.), Pay (salary range), Schedule (flexible work models). Must only include if specific content present. - Also there is "Apply now..." etc which is application instructions, to be removed. - Also EEO boilerplate removed. - Also "In any materials you submit..." etc is application instruction, remove. - Also "Application deadline..." remove. - Also EEO statement remove. Thus we need to produce HTML with sections:

About the role

... mission paragraph ... Territory covers: Cleveland, OH; Erie, PA; Akron, OH

But territory could be separate line; we can include in same paragraph. Then

Responsibilities

  • ... list each duty from "What you will do" paragraph (multiple sentences). Need to break into list items. The paragraph is long; we can split each sentence as a list item. Must preserve all substantive info. We'll need to extract each duty. Let's parse "What you will do" section: "The Cardiovascular Key Account Manager (KAM) will report into a Cardiovascular Accounts Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts. The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations. Serves as strategic lead for assigned key accounts, executing compliant, innovative strategies to engage priority providers whose availability requires tailored approaches. Ensure institutional availability across inpatient and ambulatory care settings. Lead implementation initiatives that enable sustainable, institution/system utilization. Develop and execute comprehensive account plans aligned to cardiovascular business unit strategy and informed by institutional needs, business performance, and identified access or implementation barriers. Collaborates closely with field teams including compliant partnership with aligned medical science liaison(s) as appropriate. Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts. Presents MAC approved data/messages and ensures compliant delivery within all governing policies. Accountable for ensuring targeted / assigned accounts help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access. Monitors aligned accounts, Amgen Cardiovascular business performance, and overall market dynamics. Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, etc.) Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved programs, displays and hospital initiatives that will effectively and compliantly promote assigned products. Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts. Coordinates with Access Specialists to support open access to Amgen portfolio. Provides field intelligence, insight, and recommendations to Business Analytics, Brand, and Market Access teams." We can break each sentence into
  • . Ensure we keep details. Next section: Requirements/Qualifications. We have "Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications." Then Basic Qualifications list (Doctorate & 2 years, Masters & 4 years, Bachelors & 6 years). Then Preferred Qualifications (3+ years account management/public payor experience strongly preferred, Advanced degree, 7+ years healthcare sales/marketing experience, etc). Then Additional Qualifications (leadership ability, etc). We could make sections: Requirements (Basic Qualifications), Qualifications (Preferred Qualifications), Skills (Additional Qualifications). Or combine Basic and Preferred into Requirements? The instruction says use headings like Requirements, Qualifications, Skills. We'll follow that. Thus:

    Requirements

    • Doctorate degree & 2 years of sales experience and/or related account management experience
    • Or Masters degree & 4 years of sales experience and/or related account management experience
    • Or Bachelors degree & 6 years of sales experience and/or related account management experience

    Qualifications

    • 3+ years of account management and/or public payor experience strongly preferred
    • Advanced degree (e.g. MPH, MBA, PharmD, etc.)
    • 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
    • Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred
    • Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred
    • A solid understanding of the current environment and trends in community cardiology practices
    • Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities)
    • District Management Experience Preferred
    • Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competition
    • Functional knowledge of Medicare and Government agencies, as well as abilities that match needs to strategic account management in state or federal sector
    • Knowledge of payor systems
    • Knowledge of CMS policies and processes
    • Documented ability to work with sales force to resolve payor-related issues

    Skills

    • Demonstrates leadership ability with a focus on influence, impact and leading without authority
    • Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
    • Ability to identify and procure appropriate Amgen resources to achieve account objectives
    • Ability to analyze, interpret and draw insights from clinic economics/financial performance
    • Ability to analyze, interpret and draw insights from varying data sources
    • Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication
    • Ability to work in a fast-paced environment and handle multiple competing priorities
    • Creative problem-solving skills
    • Ability to take initiative, impart energy and enthusiasm, and work in teams
    • Ability to work independently
    • Broad range of computer skills
    Now Benefits/Pay/Schedule. From "Thrive What you can expect of us": "As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In Addition To The Base Salary, Amgen Offers a Total Rewards Plan, Based On Eligibility, Comprising Of Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities That May Include A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models, including remote and hybrid work arrangements, where possible" We need Benefits, Pay, Schedule sections only if specific content. Pay: "The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted." That's vague; they say it's posted but not give numbers. According to instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). Since they didn't give actual range, we should not create Pay section. However they mention "In Addition To The Base Salary, Amgen Offers a Total Rewards Plan..." That's benefits. So we can have Benefits section with details. Schedule: "Flexible work models, including remote and hybrid work arrangements, where possible" plus maybe "Award-winning time-off plans". That could be Schedule? Actually schedule refers to work arrangements. We could create Schedule section with flexible work models. But we need to see if it's specific enough: "Flexible work models, including remote and hybrid work arrangements, where possible" is specific. Also "Award-winning time-off plans" could be benefits. We'll put Schedule with flexible work models. Benefits: list health, dental, vision, life, disability, flexible spending, retirement savings, discretionary annual bonus, stock-based long-term incentives, award-winning time-off plans (maybe also schedule). But we need to avoid duplication. Let's allocate: Benefits: comprehensive employee benefits package including Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, flexible spending accounts, discretionary annual bonus program (or sales-based incentive for field), stock-based long-term incentives, award-winning time-off plans. Schedule: Flexible work models, including remote and hybrid work arrangements, where possible. We should not include Pay. Now also we have territory line; we can include in About the role paragraph. Now ensure we removed boilerplate: "Join Amgens Mission of Serving Patients At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture

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