Cardiothoracic Education Program Coordinator

About the role

The Program Coordinator supports the day-to-day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site-specific operations are carried out efficiently, professionally, and in alignment with program standards.

Responsibilities

• Serve as a primary administrative resource for trainees by providing timely day-to-day support, communication, and issue resolution.
• Cook up didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.
• Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site-specific access and readiness needs.
• Cook up recruitment and interview-day operations, including interview scheduling, candidate communication, itinerary development, virtual and on-site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.
• Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.
• Support Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow-through on program priorities.
• Cook up orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.
• Manage site-specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.
• Process and coordinate program-related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.

Qualifications

• Education: Bachelor's Degree in Healthcare Management required.
• Experience: 1-2 years in Medical Education Program Management.
• Knowledge, Skills And Abilities: Strong knowledge of the healthcare industry, excellent interpersonal and relationship-building skills, strong logistical and project management skills, exceptional verbal and written communication skills, proficiency in data collection, analysis, and interpretation.

Physical Requirements

• Standing: Frequently (34-66%)
• Walking: Frequently (34-66%)
• Sitting: Occasionally (3-33%)
• Lifting: Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying: Frequently (34-66%) 20lbs - 35lbs
• Pushing: Occasionally (3-33%)
• Pulling: Occasionally (3-33%)
• Climbing: Rarely (Less than 2%)
• Stooping: Occasionally (3-33%)
• Kneeling: Occasionally (3-33%)
• Crouching: Occasionally (3-33%)
• Crawling: Rarely (Less than 2%)
• Reaching: Frequently (34-66%)
• Gross Manipulation (Handling): Frequently (34-66%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Additional Job Details

Remote Type: Onsite Work Location: 55 Fruit Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly Grade 4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.