Cardiology Nurse Navigator

About the role

This is a rare opportunity to join a mission-driven founding team at a pivotal stage and help define the future of healthcare, with the power to improve the lives of patients with cardiovascular disease, the number one cause of death in America today.

Requirements

• Must have active compact RN state license, Michigan and/or Illinois license a plus

Qualifications

• BS in Nursing and a compact unrestricted Registered Nurse license
• Five years of nursing experience, including at least one year in cardiology nursing
• Care management experience
• Virtual or telehealth experience preferred

Responsibilities

• Actively engage, mostly virtually, with members, address clinical issues, and efficiently manage any escalations that arise
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction
• Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals
• Under the guidance of our Nurse Team Lead or NP, conduct comprehensive clinical assessments, oversee member health, and facilitate care discussions, with the goal of improving quality, outcomes and cost of care
• Support members throughout the cardiology care continuum, coordinating care, and providing clinical support as needed
• Be available for urgent clinical escalations and provide clinical consult support as required
• Familiarize yourself with Karoo Health systems, tools, technology, and partners, conducting a minimum of 20 member calls per day
• Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards

Skills & Competencies

• Member-centric approach: You prioritize the member experience and demonstrate a deep commitment to Karoo Health’s mission
• You excel at multitasking and thrive in fast-paced environments, while maintaining meticulous organization in communications and documentation
• You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues
• You are comfortable with change and have a proven track record of success in dynamic environments