Cardiology Genetics Intern

This position supports the cardiovascular genetic counseling team within the Division of Pediatric Cardiology by performing clinical and administrative functions. Most individuals in this internship aspire to apply to a graduate genetic counseling program or explore careers in healthcare, human genetics, or cardiology.

This is a patient-sensitive role requiring full vaccination according to CDC standards and hospital policy prior to the first day of work. Limited exemptions may be granted for documented medical contraindications or religious beliefs.

Responsibilities

• Assist with daily operations, including screening and evaluating new and follow-up referrals.
• Handle administrative calls to patients, healthcare providers, and genetic testing laboratories.
• Coordinate genetic testing: initiate test forms, arrange sample transportation, and resolve issues such as missing samples or signatures.
• Assist with case preparation, including collecting medical records, reviewing lab reports, obtaining HIPAA authorizations, and coordinating patient intake forms.
• Digitize pedigrees and upload forms/results into the electronic medical record (EMR).
• Update and maintain the patient tracking database and metrics.
• Stock testing kits and screen phone calls regarding insurance authorization and genetic testing status.
• Aid in the insurance approval process and liaise with other hospital departments as needed.
• Coordinate prospective clinic shadows and perform other related duties as assigned.

Requirements

• Requires little to no related experience; this is an entry-level support position.
• Must demonstrate knowledge and skills necessary to provide age-appropriate patient care, including understanding life span growth and development.
• Potential to perform essential job functions as outlined in the position description.
• One year of higher education can substitute for one year of directly related work experience (e.g., a bachelor’s degree equals four years of experience).

Preferences

• Associate’s degree or equivalent (one year of education can substitute for two years of related work experience).
• Effective communication skills, both over the telephone and in person, with patients, team members, and healthcare professionals.
• Excellent organizational, customer service, and problem-solving skills.
• Proactive, efficient, and thorough with the ability to work independently or in a team setting.
• Knowledge of genetics and genetic concepts or a strong desire to learn.
• Strong computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint).
• Experience working with patients and/or administrative experience in a medical office is preferred.
• Ability to handle multiple interruptions, changing priorities, and maintain task completion.
• Sensitivity and effectiveness in patient interactions.
• Clerical or customer service experience.
• Demonstrated human relations and communication skills.

Schedule

• Part-time, 19.2 hours per week.
• Availability Monday through Friday, 8:00 AM – 5:00 PM.

Pay

$17.33 - $21.81 per hour.