Card Production Manager II

About the role

InComm Payments is a leading FinTech company with a rich history and a global presence. The company partners with major brands and operates in over 35 countries, focusing on innovative payments technology and a strong commitment to its employees.

Responsibilities

• Manage print production of prepaid gift cards for various retail products.
• Responsible for job tracking, issuing purchase orders, statements of work, closing invoices, inventory management of print materials, delivery tracking, and monitoring quality milestones.
• Manage existing vendors and assist with onboarding new suppliers as needed, based on project parameters, capabilities, and pricing.
• Establish and maintain production timelines, schedules, and budgets for multiple, concurrent, deadline-driven projects through all phases of design, prepress, and printing to ensure successful execution.
• Provide project status reports to internal teams on a scheduled basis.
• Manage production milestones and set expectations for internal teams regarding artwork files, data files, data/card testing, scheduling, and shipping.
• Maintain issues and activities logs for various program projects simultaneously.
• Ensure accuracy of data encoding by validating data proofs for each production order.
• Other tasks and responsibilities as assigned.

Qualifications

• Bachelor’s Degree (minimum requirement: some college + real-life work experience).
• Minimum 5 years’ experience in Card Production, Printing, Operations, or Direct Mail (or equivalent knowledge).
• Project management experience is mandatory.
• Familiarity with variable data streams is preferred.
• Comfortable engaging internal cross-functional teams to define new programs, provide production status, and work jointly through milestones to meet delivery timelines.
• Self-starter with a sense of urgency and proven ability to prioritize workload across multiple product/project timelines.
• Strong attention to detail, drive for accuracy, and top-notch organizational skills.
• Demonstrated ability to function in a fast-paced, time-sensitive environment and cope effectively in stressful situations.
• Strong communication skills, both written and verbal.
• Ability to listen attentively, respond effectively, and resolve issues as they arise, or understand when it is necessary to escalate.
• Proficient use of Microsoft Office programs, particularly Excel.