Print Production Manager

About the role

The Print Production Manager plays a critical role in bringing our product marketing vision to life—transforming strategy into beautifully executed sales tools that inspire our clients and elevate the design experience. This role follows a hybrid schedule (3 days onsite, 2 days remote).

Responsibilities

• Sales Tool Planning & Readiness
• Partner closely with Demand Planning to understand business needs and translate them into effective production plans.
• Collaborate with Product Marketing and Sales to support quarterly and annual sales tool planning cycles.
• Provide clear communication across internal teams to ensure alignment on timelines, deliverables, and expectations.
• Approve production quantities and timing based on lifecycle strategy, demand forecasts, and budget considerations.
• Production Execution & Project Management
• Lead end-to-end production execution, ensuring all initiatives meet readiness criteria and align with overall sales tool strategy.
• Develop and manage detailed production timelines aligned to launch calendars and key business milestones.
• Serve as a central point of coordination across launch teams, providing regular updates and proactively removing roadblocks.
• Create and maintain master standards for all sales tools, ensuring production samples meet expectations prior to full-scale production.
• Provide detailed production instructions to accompany purchase orders, identifying any special considerations and communicating key success criteria for approvals.
• Review and approve vendor proofs, quantities, and final deliverables, ensuring exceptional quality and alignment with brand standards.
• Act as the primary escalation point for production challenges, proactively identifying risks and driving timely resolution.
• Ensure seamless, on-time distribution and successful go-live of all sales tools in partnership with cross-functional teams.
• Vendor & Partner Management
• Monitor vendor performance, holding partners accountable for quality, timelines, and capacity.
• Partner with Procurement on pricing negotiations, contracts, and final purchase order placement to ensure cost efficiency and reliability.
• R&D, Feasibility & Innovation
• Evaluate feasibility of new or updated sales tools, including vendor capabilities, lead times, and cost implications.
• Collaborate with Product Marketing to assess execution risks and recommend solutions or tradeoffs.
• Coordinate prototype and sample requests, managing approvals and ensuring alignment before production begins.
• Leadership & Team Development
• Foster a collaborative, accountable, and growth-oriented team environment where individuals are empowered to learn and excel.
• Lead, mentor, and develop the Sales Tools Production team to achieve both individual and collective success.
• Continuously evaluate day-to-day workflows, identifying opportunities for improvement, and resolving inefficiencies in real time.
• Establish clear ownership across production planning, pre-production, and execution to ensure accountability and seamless delivery.
• Create consistent communication rhythms—such as weekly updates and launch readiness checkpoints—to drive alignment and transparency.
• Maintain clear, real-time visibility into the status and progress of all sales tools.
• Support team member growth through regular performance conversations, goal tracking, and development planning.
• Partner with the team to assess workload needs, prioritize effectively, and ensure operational continuity.
• Build a strong, scalable foundation by developing talent and documenting processes that support long-term growth.
• Champion continuous improvement across timelines, workflows, and execution standards.
• Lead with a solutions-oriented mindset, addressing challenges constructively and fostering alignment across cross-functional teams.

Qualifications

• 7+ years of experience in print production.
• Experience within the interior design or related industry is preferred.
• Demonstrated ability to build, manage, and execute detailed production calendars in a fast-paced environment.
• Advanced proficiency in Excel, including forecasting, pivot tables, and scenario planning.
• Proven experience working across cross-functional teams and navigating complex operational processes.
• Experience leading projects and managing or mentoring team members.
• Solid understanding of logistics, production workflows, and quality control/inspection standards.
• A forward-thinking mindset with the ability to leverage AI tools to drive efficiency, innovation, and continuous improvement.

Skills

• Strong project management skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team.
• Proficiency in Adobe Creative Suite and other relevant software.

Benefits

Your Compensation Journey
Competitive salary wage ranging from $85,000- $93,792 based on your experience and technical expertise
Annual bonus opportunity to reward your performance
Cost of Living increases that honor your growth and commitment
Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required
Health Benefits That Take Care of You
Comprehensive medical coverage with employee premiums as low as $40 per month
Coverage options for spouse, domestic partner, civil union partner, and family
Health Reimbursement Account (HRA) to offset medical expenses
Prescription, dental, and vision coverage to support whole-person wellness
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Employee Assistance Program that supports your mental, financial, and physical well-being
Pet insurance for your four-legged companions
Time to Recharge
18 paid personal days each year to relax, recharge, or travel
Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve
Additional paid time off during our annual company closure between Christmas and New Year’s
Earn extra paid time off by completing your annual wellness physical
Up to three paid days each year to give back through volunteer work
Career Elevation
Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success
Perks at Work
Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home
Access to Working Advantage with discounts on travel, entertainment, and everyday purchases
Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.