Card and Payments Product Strategist

About the role

This Card Services Product Strategist role is for a self-directed, analytical thinker who can turn insights into action and bring forward-thinking payments strategies to life. The position is currently hybrid-eligible, with the expectation of three days pre-assigned on-site attendance. We require California residency and living within a 50-mile commute of our headquarters in Santa Ana.

Responsibilities

• Evolve our card portfolio strategy, including development and optimization of credit and debit card programs (features, pricing, benefits).
• Anticipate payments trends and bring innovative solutions to market quickly.
• Use data to uncover insights, drive performance, and improve interchange and portfolio growth.
• Leverage new tools and technology, including AI, to elevate results.
• Collaborate across teams to support growth in lending, business banking, and beyond.
• Improve servicing models and empower teams with tools and insights.
• Stay ahead of industry trends and member expectations.
• Use storytelling and data to influence leadership and shape strategy.
• Streamline processes, improve efficiency, and maintain regulatory compliance.
• Produce initiatives that enhance performance, profitability, and member satisfaction.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years in card services, payments, or product development (financial services preferred).
• Proven success driving product growth and innovation.
• Strong data analysis and performance optimization skills.
• Advanced PowerPoint and executive presentation abilities.
• Experience working cross-functionally to implement solutions.

Qualifications

• Proactive, accountable, and self-driven.
• Analytical and structured, with a bias for action.
• Curious and forward-thinking about payments and fintech.
• Strong communicator who simplifies complex ideas.
• Tech-savvy and comfortable using AI tools.
• Motivated to build something meaningful and lasting.

Benefits

• Comprehensive health coverage, including Anthem, Delta Dental, and VSP, effective from your first day.
• Life insurance at no cost.
• 401(k) plan with an employer match up to 6%.
• 13 days of vacation and seven sick days annually, plus paid holidays.
• Annual merit increases, discretionary and referral bonuses.
• Educational grants up to $1,000 per year.

Pay

The anticipated range for this role is $95k - $120k annually. Final offers are based on qualifications, experience, and internal equity.