Car Wash Team Member

About the role

Golden Nozzle Car Wash is looking for hard-working, dedicated, customer-focused individuals who enjoy interacting with customers and helping make a difference in the world. As a Team Member, you will thrive in a fast-paced environment and be passionate about operational excellence and outstanding customer service. This position offers the opportunity to continue growing your skills while advancing your career within the organization.

Responsibilities

• Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.
• Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies.
• Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
• Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience.
• Follow all company safety procedures and regulatory compliance standards.
• Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies.

Core Competencies

• Customer-Centric Mindset
• Results-Driven Execution
• Safety & Operational Compliance
• Effective Communication (Verbal and Written)

Requirements

• At least 16 years of age.
• Ability to read, write, and perform arithmetic calculations (such as making change) at an eighth-grade level.
• Flexible availability to cover shifts including evenings, weekends, and holidays. Working at least one day on the weekend is required.
• Ability to remain calm and respond according to policies and procedures during emergencies.

Physical Requirements

• Ability to lift, carry, and hold up to 50 lbs.
• Ability to work outdoors in various weather conditions with temperatures ranging from -10°F to 100°F.
• Must be able to stand, walk, and move around vehicles for extended periods of time.
• Ability to tolerate exposure to gasoline fumes and cleaning products.

Benefits

• Competitive pay: Average $17.25 - $20.25 per hour (includes wages and performance-based bonuses).
• Additional weekly bonuses on cars washed and monthly passes sold.
• Career growth: Promotion from within and leadership development opportunities.
• A fast-paced, team-oriented environment where you can make a direct impact on customer satisfaction.

Pay

Starting rate: $15.00 per hour.