Car Wash Team Member
Nouria · Westfield, MA · 2 days ago
Management$17.25–$20.25/hrPart-time
About the role
Golden Nozzle Car Wash is seeking a dynamic Team Member to support daily operations and deliver exceptional customer experiences.
Responsibilities
- Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.
- Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies.
- Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
- Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience.
- Follow all company safety procedures and regulatory compliance standards.
- Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies.
Requirements
- Age: At least 16 years of age.
- Education: Read, write, and perform arithmetic calculations at an eighth-grade level.
- Availability: Flexible availability to cover shifts including evenings, weekends, and holidays. Must work at least one day on the weekend.
- Physical Requirements: Lifting capacity of up to 50 lbs., ability to stand, walk, and move around vehicles for extended periods, tolerance for exposure to gasoline fumes and cleaning products.
Core Competencies
- Customer-Centric Mindset: Focus on delivering exceptional customer experiences.
- Results-Driven Execution: Achieve goals through effective planning and execution.
- Safety & Operational Compliance: Adhere to all company safety procedures and regulatory standards.
- Effective Communication: Communicate clearly and effectively both verbally and in writing.
Why Join Golden Nozzle?
- Competitive Pay: Starting rate of $15.00, with average pay ranging from $17.25 to $20.25 per hour (including wages and performance-based bonuses).
- Bonuses: Additional weekly bonuses based on cars washed and monthly passes sold.
- Career Growth: Opportunities for promotion and leadership development.
- Environment: A supportive, fast-paced, and team-oriented workplace focused on enhancing customer satisfaction.
Company Information
Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.