Car Wash Site Manager

About the role

Located at 10652 Ridgeland Ave, Chicago Ridge, IL 60415. This full‑time position requires availability for day and evening shifts.

Responsibilities

• Successfully recruit and onboard new employees, train and coach staff, schedule employee shifts with strict adherence to overtime policies.
• Perform activities around employee engagement, performance management, and recognition.
• Maintain focus on growing sales volume and increasing site profitability.
• Manage operating P&L metrics and understand how expenditures/costs impact business margins and pricing.
• Ensure customer satisfaction and timely resolution of inquiries, incidents, and issues.
• Ensure the site follows all approved safety procedures.
• Ensure the site follows all approved vehicle damage claim procedures.
• Perform other duties and responsibilities as assigned.

Qualifications

High school diploma or equivalent required; some college preferred. Three+ years of retail experience, with at least one year in a management role. Supervisory or assistant manager experience from a big‑box environment, auto industry, car wash or lube store is encouraged. An unexpired driver’s license is required; a motor vehicle record check (MVR) will be conducted post‑offer.

Skills

• Strong leadership and communication skills including active listening
• Experience with team building
• Excellent sales and customer service skills
• Ability to anticipate customer needs
• Proficient computer skills
• Strong work ethic and professional attitude

Requirements

• Frequently required to stand and walk; use hands; reach; climb or balance; stoop, crouch, and kneel.
• Ability to work in damp and humid conditions; outdoor variable weather.
• Ability to lift and/or move objects up to 25 lbs regularly and up to 50 lbs occasionally.
• Must adhere to OSHA safety guidelines and wear required PPE (hearing, eye, foot, hand protection).
• Ability to perform the job safely in accordance with standard operating procedures.
• Typical outdoor car wash environment; noise level moderate but can be excessively loud, requiring hearing protection and other PPE.

Benefits

• Competitive Pay
• Paid Vacations
• Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people

Schedule

Days and evenings; full‑time.