Car Wash Assistant Site Manager

Edge Express Car Wash · Leesburg, VA · 6 days ago

On-siteManagement$18.5–$20/hrFull-time

About the role

Join Our Team as an Assistant Site Manager at EDGE Express Car Wash! Are you a dynamic, people-focused leader with a passion for sales and customer service? Do you thrive in fast-paced environments and love the thrill of driving revenue growth? EDGE Express Car Wash is looking for a results-driven sales leader to help us expand our membership base and lead our team to success.

Responsibilities

Proactively promote and sell car wash memberships—you’ll be the face of our sales efforts at the pay station.
Train and empower your team to upsell memberships and services (commissions rewarded!).
Monitor sales metrics, identify opportunities, and bring ideas to your manager to boost conversion rates.
Lead by example: Your ability to sell directly impacts your bonuses and team success.
Oversee daily operations, ensuring labor efficiency and workflow smoothness.
Resolve customer issues promptly—turning complaints into sales opportunities.
Provide feedback to team members and assist with performance reviews with a focus on sales targets and customer engagement.
Ensure compliance with company policies, procedures, and safety standards.
Manage inventory, equipment repairs, and maintenance to optimize operational efficiency.
Perform opening and closing duties.
Maintain a smooth car wash queue to optimize customer flow, sell memberships, and keep labor in check.
Uphold company policies and processes.

Qualifications

2+ years in customer service with sales/upselling experience (required).
1+ year in leadership (preferred).
Must be 18+ and pass a background check.

Benefits

$18.50+ per hour, depending on experience (pay bands below)
Bonus Opportunities: Earn biweekly commissions and monthly and yearly bonus potential based on site sales!
Flexible Pay: Choose your pay date! We partner with Wagestream so that you can withdraw up to 50% of your paycheck after every shift!
Work Environment: Fun, team-oriented atmosphere where your contributions are valued
Perks and Freebies: Enjoy free car washes and FREE mental health and financial services and access to low-cost telehealth (less than $3 per paycheck) for all team members.
Health benefits: Access to dental, vision, disability, accident, and life insurance, and MORE when working 20+ hours per week.
Medical Benefits: Access to medical insurance for full-time team member.
Pet Insurance and Discounts: Get coverage and discounts for your fur-friends for as low as $11.75 per month!
Retail Savings: 401(k) with company match to help you plan for the future
Paid Time Off: Start with two weeks of paid time off including vacation days and sick leave
Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
24/7 Support: Direct access to support for marketing, HR, and more for continuous guidance

Position Overview

This role is perfect for someone who loves interacting with customers, thrives on hitting targets, and can motivate a team to do the same. As an Assistant Site Manager, your primary mission is to drive membership sales while ensuring smooth operations. You’ll be a hands-on leader—closing sales at the pay station, coaching your team to upsell, and optimizing labor efficiency.

About You

A goal-driven sales pro who loves coaching teams and connecting with customers. You’ve excelled in membership/retail sales, lead with energy, and adapt to our dynamic, outdoor workplace—weekends and all.

Physical Demands

Working outdoors, including the summer heat and the winter cold.
Standing for long periods at one time.
Lifting, pushing or pulling 40lbs or more.

Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Mid-Atlantic Pay Bands

$18.50–$20.00/hr
Criteria: Internal promotions are always preferred!
Manages teams of 8+; Can work all positions; can assist in managing with little to no instruction. Focus is still on SALES but assists in leading the team Can manage on their own for short periods of time (1 – 2 weeks).
$20.00–$23.00/hr
Criteria: 2+ years commission sales + leads teams of 10+. Can handle both being in the EDGE-ucator role and managing labor and the site when in charge of the shift. Can work well with programs such as reporting and payroll systems and is ready to start learning the admin work behind being a site manager. Can manage the location as interim-SM when needed.
$23.00+/hr
Criteria: SM-ready—exceeds in sales, labor, and ops. Must be willing to complete our EDGE-ucator sales training within 60 days of hire.