Car Rental Agent

Responsibilities

• Welcome customers with a professional and friendly attitude.
• Aid customers with rental reservations, vehicle selection, and rental agreements.
• Verify driver’s licenses, insurance information, and rental qualifications.
• Explain rental terms, optional products, and company policies.
• Process payments, contracts, and vehicle returns accurately.
• Cook up vehicle availability with the operations team.
• Answer customer questions by phone and in person.
• Help maintain accurate records using computer systems.
• Ensure vehicles are clean, detailed, and ready and available for customers.
• Perform other customer service and administrative duties as assigned.

Qualifications

• Customer service, retail, hospitality, or sales experience preferred.
• Strong communication and interpersonal skills.
• Comfortable using computers and learning new software.
• Able to multitask and work efficiently in a fast-paced environment.
• Reliable, punctual, and detail-oriented.

Requirements

• Must work weekends.
• Ability to stand and walk for extended periods.
• Occasional lifting of up to 25 pounds.
• Able to work indoors and outdoors in varying weather conditions.
• Must be at least 18 years of age.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening (where permitted by law).

Pay

Competitive hourly pay.

Schedule

Must work weekends.

Benefits

Opportunities for advancement.

Supportive team environment.

Paid time off and benefits for eligible employees.