Rental Car Agent

Responsibilities

• Answering incoming phone calls.
• Making reservations or quoting pricing.
• Verifying driver license and insurance information.
• Checking that reserved vehicles are ready to go out (clean and gas tank are full).
• Completing rental agreements.
• Creating/updating sublets for service customers.
• Completing the return of rental agreements.

Qualifications

• Valid driver’s license with a clean driving record.
• A positive upbeat attitude.
• Willingness to go above and beyond for customer experience/satisfaction.
• A sense of professionalism and ability to smile in challenging situations.
• The drive to learn and progress within the company.
• Skills in typing and using a computer-based programming.
• Organization and detail orientation with paperwork and scheduling.
• Ability to handle multitasking (two or three customers simultaneously).
• Great phone skills (multi-lined phone systems, taking messages, live transfers, professional phone etiquette).

What We Offer

• Medical, Dental & Vision
• Short Term & Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Life Insurance
• Paid Vacation
• Employee Discounted Pricing
• Growth Opportunities
• Paid Training