CAQ Administrator

About the role

The CAQ Administrator role is responsible for managing and maintaining the CAQ system that digitizes and automates quality management processes. This role ensures that quality planning, inspection execution, and compliance activities are integrated into daily production workflows.

Responsibilities

• Ensure system availability through regular monitoring of performance and interfaces.
• Provide user support for function-relevant applications via a hotline for all national and international CAQ users.
• Maintain system-relevant and cross-module master data.
• Adjust system settings across various locations according to specified requirements.
• Create, update, and implement user training courses to systematically develop system users and maintain necessary documentation.
• Serve as the primary contact person for other departments regarding interface support to various software systems, including SAP, MES, and PowerBI.
• Drive continuous system improvement, working independently or in coordination with software administration in Germany.
• Guide CAQ key users during system upgrades or system tests.
• Create and maintain Quality Management (QM) documents, such as sampling tables and product allocations, for the standardized creation of test plans.

Requirements

• Knowledge, Skills and Abilities
• In-depth knowledge and skills in quality management principles and practices.
• Advanced IT knowledge, typically acquired through professional experience and external training.
• Ability to work largely independently without direct supervision.
• Excellent communication, cooperation, and coordination skills to effectively collaborate with various stakeholders.
• A strong aptitude for providing professional instruction, guidance, and support to employees.
• Proficiency in statistical analysis and methodologies.

Qualifications

• Education, Certification/License & Work Experience
• A completed vocational training in a recognized occupation, supplemented by an additional recognized 1-year specialist training, or an equivalent combination of education and experience.
• A Bachelor's degree in a related field is a plus.
• A strong IT background is essential.
• A solid background in Quality Management is required.
• Minimum of 3 years of professional experience in a related field, demonstrating in-depth knowledge and practical application.
• Relevant certifications in quality management or IT systems administration are a plus.

Benefits

• Health & Wellbeing
• Medical, Telehealth, Dental, and Vision coverage, including infertility treatment, weight management, and physical therapy.
• Wellness Program, including wellbeing platform, wellness challenges, WorkLife Navigator services, EAP, and mental health resources.
• HSA with company contribution.
• Health Care and Dependent Care FSA options.

• Financial Security
• 401(k) plan with up to 7.5% total employer contribution, including an automatic 3% company contribution plus a competitive tiered match.
• Employer-paid Short- and Long-Term Disability coverage.
• Employer-paid Life and AD&D insurance, with additional voluntary coverage options.
• Voluntary benefits including legal, accident, critical illness, and hospital indemnity insurance.

• Growth & Time Off
• Up to $10,000 annually in tuition reimbursement, with an option for fully funded degree programs through Colorado Technical University.
• 22 days PTO.
• 9 company holidays plus 2 paid Volunteer Days.
• Professional development opportunities designed to help employees continue building their careers.

Your contact person

Christopher Welsh
christopher.welsh@viega.us
+1 620 798-9019