Jobs · Customer Service · New York

Captain, Catering Server

Cold Spring Harbor Laboratory · Cold Spring Harbor, NY · 2 wk ago
Customer Service$20.52–$24.49/hrFull-time

About the role

Sign On Bonus* Cold Spring Harbor Laboratory, a world-renowned scientific research organization located on the North Shore of Long Island is hiring a Catering Server Captain to execute and oversee the setup, maintenance, and breakdown of Meetings, Courses, Administrative, Communications, and Development-related events.

Responsibilities

  • Execute events on and off campus, including overseeing setup, maintenance and breakdown.
  • Provide event services at the residences of the President, Chancellor Emeritus, and Cancer Center Director.
  • Procure and organize supplies for events.
  • Designate event staff responsibilities for functions which include breakfasts, lunches, dinners, receptions, banquets, barbeques, and VIP events.
  • Supervise and assist in training 20-30 new and existing seasonal event staff.
  • Serve as a liaison to the event contact, when needed.
  • Serve as a barista at the coffee bar and hillside café when regularly scheduled employees request time off.
  • Provide support to the events office team, including input on staff performance along with analysis and feedback of events.
  • Ability to learn the point-of-sale system (computer software).
  • Ability to work evenings, weekends, and some holidays, according to events and the seasonal needs of the department.

Requirements

  • High School Diploma
  • Minimum of 5 years experience in a culinary services establishment
  • Ability to work nights and weekends is required

Skills

  • Ability to supervise event staff
  • Knowledge of serving procedures
  • Understanding of proper sanitation procedures (Nassau County sanitation certificate preferred)
  • Organizational skills
  • Diplomacy and tact
  • Social and hospitality-related service etiquette
  • Ability to resolve customer discrepancies and inquiries with tact
  • Ability to work as part of a team
  • Ability to interact with a wide variety of individuals of diverse cultures, ethnicities, and professional profiles
  • Familiarity with the facilities on the Laboratory’s various campuses
  • NYS alcoholic beverage service training - TIPS preferred

Benefits

Our employees are compensated in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our CSHL Benefits sites to learn more.

Pay

The salary range for this role is $20.52 - $24.49 per hour. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, credentials, and internal equity).

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