Capacity Management Coordinator - Full Time - Evening Shift - RN/ RRT/LPN/Medic

Facility

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department

1823 Capacity Management and Access

Scheduled Weekly Hours

36 Hours: 10:30 AM- 11:00 PM

Work Shift

Evening Shift (United States of America)

About the Role

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five ERs, and over 80 clinics. CoxHealth has earned several honors for workplace excellence, including being named one of Modern Healthcare’s Best Places to Work five times, one of America’s Greatest Workplaces, and one of the Best Employers for New Grads.

Responsibilities

• Facilitate bed placement for patients designated for admission, discharge, and transfer.
• Mitigate barriers to discharge by working with nursing staff, case management, and support departments.
• Set capacity targets based on staffing, anticipated boarders, and projected bed needs.
• Collect clinical information relative to a transfer request and facilitate the transfer by matching the patient’s clinical needs to the facility with bed capacity and service capability.
• Collaborate with multiple departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff.
• Identify, trend, and report barriers to patient throughput with each facility.

Requirements

• Education: High School Diploma or Equivalent
• Experience: Five years of clinical experience and at least one year in Emergency Services, Case Management, Pre-Hospital, Flight Nursing, or a Transfer Center.
• Skills: Excellent interpersonal communication and multitasking, excellent problem-solving abilities and critical thinking, proficient computer skills with Microsoft Office, especially Excel, ability to efficiently use the electronic medical record, excellent customer service skills, ability to work with multiple people while meeting numerous requests and deadlines, goal-oriented with initiative and potentials for self-development, maintains organizational and priority setting skills, delegates appropriately to other team members, ability to multi-task in a fast-paced environment, excellent telephone skills.

Qualifications

• Licenses/Certifications/Registrations: Current Missouri licensure as EMT-P, BLS must be obtained within 90 days.

Skills

• Excellent interpersonal communication and multitasking
• Excellent problem-solving abilities and critical thinking
• Proficient computer skills with Microsoft Office, especially Excel
• Ability to efficiently use the electronic medical record
• Excellent customer service skills
• Ability to work with multiple people while meeting numerous requests and deadlines
• Goal-oriented with initiative and potentials for self-development
• Maintains organizational and priority setting skills
• Delegates appropriately to other team members
• Ability to multi-task in a fast-paced environment
• Excellent telephone skills

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Pay

Commensurate with experience

Schedule

Evening Shift