Canine Development Center Administrative Supervisor
Leader Dogs for the Blind · Rochester Hills, MI · 1 mo ago
On-siteInformation TechnologyFull-time
About the role
The Canine Center Administrative Supervisor supports the logistics and administrative operations of the Canine Center and partners closely with the Manager of Canine Care and Welfare to ensure administrative workflows, documentation, and operational support are timely, consistent, and aligned with canine care needs.
Responsibilities
- Supervises, coaches, schedules, and supports the canine center administrative assistants to ensure timely, accurate, and consistent administrative support for Canine Care operations.
- Develops, maintains, archives, and distributes SOPs for canine center administrative and operational workflows, ensuring documents remain current, accessible, and consistently followed.
- Coordinates inventory processes for Canine Care supplies and equipment, including monitoring stock levels, supporting ordering processes, tracking usage, and communicating supply needs to the Manager of Canine Care and Welfare.
- Supports logistics for canine center operations, including administrative scheduling needs, records coordination, communication follow-up, meeting preparation, and cross-functional workflow support.
- Assists with career change dog evaluation and placement processes by coordinating records, timelines, communications, and administrative follow-up with internal teams and external contacts as appropriate.
- Supports designated elements of the foster program, including documentation, communication, supply coordination, record accuracy, and logistical follow-up related to dogs assigned to foster homes.
- Monitors and supports accurate use of CRM and departmental recordkeeping systems to ensure dog records, enrichment data, placements, inventory notes, and administrative documentation are updated accurately and in a timely manner.
- Partners with the Manager of Canine Care and cross-functional teams to identify process improvements, strengthen administrative workflows, and support consistent communication across the canine center.
- Assists with departmental metrics, reporting, facility documentation, and operational projects that support the strategic objectives and present and future needs of the Canine Care department.
- Performs other duties as assigned.
Qualifications
- Minimum of 2 years' experience and demonstrated success in people supervision, administrative coordination, logistics, inventory management, or animal facility operations required.
- Experience developing or maintaining SOPs and working with records, databases, or CRM systems preferred.
- Understanding of canine care operations, career change placement, foster programs, or animal welfare environments is preferred.