Candlewood Suites Lake Mary - Front Desk Agent
About the Role
As a Front Desk Agent, you are the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Responsibilities
- Deliver top-tier guest service, ensuring every interaction makes guests feel at home and their stay unforgettable.
- Communicate clearly and confidently with guests and team members to keep operations flowing smoothly.
- Solve challenges quickly and effectively, turning potential issues into positive guest experiences.
- Multitask efficiently, managing reservations, check-ins, check-outs, and financial details with precision.
Requirements
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
After an initial waiting period, full-time employees are eligible for a competitive benefits package that includes:
- Daily Pay (ask your Recruiter for details)
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
About the Location
Pleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during a business or leisure visit. The hotel's location near Orlando, Florida, offers quick access to I-4 and the entire Orlando metro area.
- For Tourists and Families: Enjoy a short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping. Two beautiful golf courses (Magnolia Plantation and Timacuan) are within six miles, and premier shopping is nearby at Seminole Towne Center and Uptown Altamonte.
- For Business Travelers: The hotel is close to businesses like Scholastic, Duke Energy, and Verizon. With convenient access to I-4 and a 24-hour Business Center, the suites in Lake Mary are ideal for corporate travelers.