Campus Visit Coordinator

Mission

The Campus Visit Coordinator provides accounting and administrative support for the Enrollment Division - including Vice President for Enrollment, Director of Admission, admission counselors, Senior Fellows, and other student employees to create a team environment for coordinating visit data and scheduling activities for prospective students and their families.

Job Requirements

• High school degree or GED.
• Some college preferred.
• Demonstrated quality customer service experience required.
• Must have exceptional communication and interpersonal skills and the ability to prioritize and manage multiple projects.
• Must be self-directed, have a passion for serving others, be able to anticipate needs of students and families and to construct visits that exceed expectations.
• Proficiency in Microsoft Word, Outlook and Excel required.

Job Responsibilities

• Maintain accurate inventory of admission materials and coordinate mailing of counselor material requests.
• Affiliate with administrative responsibilities as assigned by Vice President, Director, and/or Senior Associate Directors, including but not limited to work orders and managing invoices.
• Hire, train, and supervise student employees and manage interns who help support campus visit tasks.
• Manage office space, maintain inventory, and coordinate ordering of office supplies to ensure a well-organized and efficient work environment.
• Manage on-line visit requests, send confirmations, and update on-line visit software with appropriate visit information.
• Work with Enrollment Services to initiate process improvement regarding on-line scheduling and customer concerns.
• Work as a team with interns and admission counselors to ensure a quality campus experience for students and families.
• Greet students and families arriving daily to visit the College.
• Effectively communicate with current members of the College community and prospective students and families regarding visit requests in order to create a personalized visit.
• Maintain working knowledge of office policies and procedures and of computers and software used in the office.
• Respond to general information about the college through admission email address and phone calls, directing calls to appropriate staff members as needed.
• Provide courteous customer service in person, through email and on the phone.
• Provide support to the student tour guide program through schedule maintenance and attendance records.
• Submit compensation requests through WorkDay as tours are conducted.

Benefits

• 403 (b) Retirement
• Medical, Dental, and Vision Insurance
• Vacation Time (23 days)
• Sick Time (12 days)
• Paid Holidays (21 days)
• Employee Assistance Program
• Long-Term & Short-Term Disability
• Life and AD&D Insurance
• Tuition Remission

About the Role

Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment. A complete application includes a cover letter and a resume.