Campus Undergraduate Summer Internship Program - 2027 Strategy & Analytics, Credit & Fraud Risk - New York, NY

About the Role

Credit and Fraud Risk (CFR) is a global function responsible for making the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation across American Express. CFR combines technology and infrastructure with new computing techniques to make better risk decisions and provide real-time customer communications and fraud servicing. This critical team manages risks throughout the customer lifecycle, across consumer and commercial businesses, and all global products.

The Credit Risk Strategy team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle. The Fraud Risk Strategy team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.

Responsibilities

The specific job responsibilities depend on the team you are selected for. Broadly, the role may include:

• Partnering closely with Digital Product and Business Unit teams to provide insights that inform product development, marketing investment decisions, and actionable analytical solutions to help leadership evaluate and drive business performance
• Collaborating extensively with colleagues to design and implement strategies based on statistical, financial, and economic analysis
• Providing analytical support to enable billing, revenue growth, profitability, and customer experience through diverse projects
• Integrating new data sources and capabilities to drive key business decisions

Qualifications

Minimum Qualifications:

• Currently enrolled in a full-time bachelor’s degree program
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028
• Employment eligibility to work with American Express in the United States (company will not pursue visa sponsorship for these positions)

Preferred Qualifications:

• Passion for improving end-to-end customer experience, innovation, and customer-first thinking
• Strong interest in the digital space and ability to collaborate with technology and product partners
• Entrepreneurial problem solver who is organized, detail-oriented, and can multitask while keeping the big picture in mind
• Strong analytical and decision-making skills, with the ability to compile, analyze, research, and link complex issues
• Demonstrated ability to work effectively and collaboratively in high-pressure situations while handling multiple priorities
• Excellent written and verbal communication skills, with the ability to effectively communicate at all levels
• Willingness to learn and master new systems
• Knowledge of MS Office applications required
• Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with an unwavering commitment to backing our customers, communities, and colleagues. As part of Team Amex, you’ll experience comprehensive support for your holistic well-being and opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, we help define the future of American Express.

Benefits

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options through Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through the Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit the Colleague Benefits Site.