Campus Transportation Manager - IDEA Hardy (Immediate Opening)

About the role

Provide safe transportation for up to 1,000 students on a daily basis while reducing operational cost. Successfully manage a team of up to 20 people as well as interacting and partnering with campus leaders to drive success.

Responsibilities

• Ensure safe transportation of all students as the #1 priority, achieving zero preventable incidents/accidents.
• Screen and test potential candidates to verify excellent school bus operating skills.
• Ensure drivers are fully trained in pre/post-trip inspections.
• Establish a culture of safety by setting the example and holding the team accountable for all safety initiatives.
• Ensure drivers maintain and carry up-to-date credentials at all times.
• Ensure drivers complete all required trainings on time.
• Maintain compliance with time schedules and applicable laws, codes, rules, and regulations.
• Oversee daily operations of the dispatch office; monitor two-way radios to address bus problems, lateness, and accidents.
• Receive and respond to drivers' accidents; drive to accident scenes and conduct internal investigations; gather information, take photos, assist students and staff; obtain accident reports from highway patrol and police agencies.
• Receive and respond to emergency calls after hours and on weekends.
• Maintain an efficient operation with Cost Per Mile under $3.70.
• Develop driver schedules that create an environment where drivers fulfill their primary role of driving while on the clock.
• Continuously audit team participation to ensure systems are not abused (“Inspect what you expect”).
• Monitor preventive maintenance to avoid costly repairs.
• Serve as a substitute bus driver when needed.
• Create a work environment where team members thrive with a minimum of 85% transportation staff retention.
• Screen employees to ensure only qualified, quality, and dedicated individuals are hired.
• Ensure employees understand expectations and work conditions before being hired.
• Maintain fleet in safe operating condition while achieving 7% savings on maintenance cost over previous year.
• Ensure maintenance supplies are not over-purchased.
• Ensure preventive maintenance (PMs) are done in a systematic order.
• Utilize Transfinder to create/update routes at the campus level; keep all routes up-to-date.
• Ensure no route exceeds 10% more than its roster rating.
• Keep driver records up-to-date in Route Finder.
• Keep student records up-to-date in Route Finder.
• Utilize Synovia to analyze reports: planned vs. actual routes, bus stop timing, fleet activity, stop-by-stop driver and bus performance.
• Provide excellent customer service; communicate with school site staff, administrators, parents, and outside agencies to exchange information, coordinate activities, and resolve issues regarding transportation services, student behavioral problems, and special accommodations.
• Supervise Campus Transportation Assistant Manager and Campus Bus Drivers.

Qualifications

• Education: GED or High School Diploma.
• Experience: Experience in the operation of large passenger vehicles; or an equivalent combination of experience and training; ability to manage student behavior.
• License/Certification: Valid Commercial Driver’s License (CDL) with class P (passenger) and S (school bus) endorsements.
• Completed bus driver safety training course.
• Must be over 21 years old.
• Pass alcohol and drug tests.
• DOT Physical Examination.
• Bilingual preferred (English/Spanish).

Skills

• Communication skills: Develop the Transportation Assistant Manager (if applicable) to use listening techniques and nonverbal strategies to improve conversations.
• Conflict Resolution: Coach the ability to define and identify conflict styles, causes, and methods for handling conflict to improve department/organization productivity.
• Leadership: Delegate and manage a wide variety of skillsets; recognize strengths, areas for improvement, and how to properly use each team member’s skillsets.
• Time management: Balance a heavy workload and time constraints while managing and delegating other employees and projects.

Pay

Hourly rate ranging from $24.41 (0 years of experience) to $30.51. Eligible for a performance bonus based on team performance and goal attainment.

Benefits

• Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children.
• Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation.
• Tuition Reimbursement: Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year, subject to manager discretion and budget availability.
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions per year, unlimited 24/7 telephonic counseling, and other work-life services at no cost.
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development.