Campus Testing Administrator

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America. At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success.

About the role

The Campus Testing Proctor is an essential role responsible for proctoring numerous tests and exams to groups of individuals while maintaining a secure testing environment. This position maintains confidentiality and security of all testing materials and supports other compliance initiatives as directed by the Director of Compliance and Administration.

Responsibilities

• Verifying valid government IDs and other legal documents.
• Ensuring compliance with all PSI, FAA, and any other regulatory body’s policies and procedures on testing.
• Responsible for reception duties; check-in and out of testing candidates.
• Monitoring duties include one-way mirror surveillance, video surveillance, and routine walk-through inspections.
• Advise students regarding testing competencies.
• General office tasks include report writing, email communications, and over-the-phone customer etiquette.
• Assist in training new testing proctors.
• Assist with daily test center operations to ensure a safe and secure testing environment.
• Additional duties as assigned by the Campus Executive Director or Director of Compliance and Administration.

This position plays a crucial role in fostering a welcoming, compliant, and secure testing environment on campus. By providing excellent customer service and support, the Campus Testing Proctor contributes to the institution's overall success and aligns with organizational goals.

Requirements

• High School Diploma or GED.
• Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.
• Detail-oriented, analytical, highly organized, and able to multi-task, prioritize tasks, and work well under pressure.
• Demonstrate a high level of integrity, strong work ethic, and professionalism.
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal-oriented, with strong problem-solving skills.
• Must be able to work independently and as a collaborative team member and have exceptional interpersonal skills.
• Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams.
• Ability and willingness to work outside of regular work shifts as necessary or as requested by Supervisor.

Qualifications

• Experience as a testing proctor (preferred).
• Prior experience in a college admissions environment (preferred).

Schedule

Monday - Thursday: 10am - 7pm
Friday: 8am - 5pm

Pay

Up to $22 per hour

Benefits

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Employee Assistance Program: Access to resources for personal and professional support.
• Tuition Reimbursement: Invest in your future with financial support for further education.

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.