Campus Safety Tour Supervisor (71101)

Position Summary

The Campus Safety Supervisor will supervise proprietary and contract public safety and security personnel, ensuring a safe and secure campus environment for all students, faculty, staff, and visitors.

POSITION RESPONSIBILITIES

• Supervise security and campus safety staff, enforce departmental rules and regulations, and initiate disciplinary action where appropriate.
• Directs and coordinates activities, assignments, and preparation of work schedules. Assists in setting up of weekly guard schedule; monitors assignment of overtime; initiates needed changes to cover unscheduled absences.
• Investigate campus security incidents; prepare appropriate reports; ensure that proper campus personnel and/or external groups are notified when necessary (i.e., human resources, student affairs, NYPD, etc.).
• Respond to medical emergencies, and fire alarms, and direct public safety and security personnel as needed.
• Train and supervise campus safety and contract security personnel. Provide general training activities at roll calls. Train and evaluate the performance of newly assigned officers, including the submission of formal personnel evaluation forms.
• Aid in the coordination and review preparation of weekly payroll for submission to the payroll department.
• Assist in scheduling and conducting fire drills including the maintenance of records for Fire Department inspections.
• Serve as liaison to the contract guard service, campus personnel, students, and other outside constituencies (i.e., parents, community, etc.).
• Resolve minor complaints or conflicts occurring among tour officers. Process civilian complaints.
• Aid in analyzing and implementing crime prevention techniques and training for students, faculty, staff and security personnel.
• Perform all other related duties as assigned.

Experience

A minimum of five (5) years of supervisory experience in a public safety or law enforcement environment. Demonstrated experience working effectively with a diverse population is required. The selected candidate must have a valid New York State Security Guard License and New York State Driver’s License at the time of interview, as well as a clean driving record.

HOURS/SHIFT

35 hours per week over five days, may include evenings, nights, weekends, and holidays. The selected candidate must be a team player who has a flexible schedule and is available to work multiple shifts. Must be able to work rotating and swing shifts and weekends.