Campus Reception Resource Coordinator

About the role

Campus Reception + Resource Coordinator located in Lakewood, CO. The role sets the tone for visitors' first experience, providing professional, friendly, and quality service to students, staff, faculty, and guests. Responsibilities include overseeing front desk operations, managing office supplies, coordinating administrative tasks, and supporting admissions and student life. The work environment is a typical office setting with moderate noise, occasional evening or weekend hours, confined workspaces, a fast pace with unscheduled interruptions, and extensive time sitting and working with computers. The position requires the ability to lift and carry up to twenty‑five (25) pounds and to bend, stoop, or reach as needed.

Responsibilities

• Oversee general front desk operations and administrative functions.
• Greet visitors, determine purpose of visit, and direct to appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Provide information to callers and visitors regarding college, departments, and directions.
• Manage reception area, ensuring it is clean, organized, and presentable.
• Receive, sort, and distribute daily mail, deliveries, and packages.
• Ensure security procedures for visitors, guest badges, and temporary parking permits are followed.
• Collaborate with Student Life and Admissions for conducting campus tours.
• Design and implement record‑keeping tools: Visitors Log, Package Retrieval System, Internal Visitors Log, Phone Log, Tour Tracker, QR Codes.
• Manage Parking Pass registration (Faculty/Staff and Students).
• Assist marketing and admissions with preparing and sending recruiting and enrollment materials.
• Work with marketing to assemble, organize, and distribute RMCAD merchandise for tour guests.
• Manage and maintain office supplies, including ordering and inventory control.
• Assist with planning and coordinating office events and activities as requested.
• Provide administrative support to admissions department and staff as needed.
• Provide event support as needed.
• Provide backup facilities security (unlocking/locking buildings).
• Perform other administrative and clerical duties as assigned.

Qualifications

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and/or Google Suite.
• Hands‑on experience with office equipment (e.g., mail machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time‑management skills, with ability to prioritize tasks.
• Must occasionally lift and/or move up to 25 pounds.
• Customer service attitude.
• Excellent interpersonal skills; adaptable and dependable; proven history of providing excellent customer service.

Skills

• Strong customer service orientation.
• Effective communication and interpersonal abilities.
• Organizational and multitasking proficiency.
• Problem‑solving and proactive mindset.
• Familiarity with office equipment and software suites.

Pay

$17 - $19 per hour