Campus Operations AV Technician

FNTECH is an event-focused production company with nearly three decades of experience delivering in-person, online, and hybrid events for leading global brands such as Apple, Microsoft, Meta, Samsung, and Verizon. Operating from two major headquarters in Northern and Southern California, FNTECH features advanced facilities including a virtual reality lab, 3D printing hub, and fabrication shop. The company emphasizes honesty, integrity, respect, and a collaborative culture while maintaining a fun and supportive work environment.

About the role

This full-time, on-site role based in Menlo Park, CA supports day-to-day audio visual operations across campus spaces, including conference rooms, event areas, and collaboration zones.

Responsibilities

• Set up, operate, and strike AV equipment for meetings and events.
• Monitor AV systems during live sessions to ensure high-quality audio and video delivery.
• Troubleshoot AV issues and coordinate with internal teams and external vendors.
• Maintain inventory and documentation of equipment and configurations.
• Perform routine system checks and support video conferencing and streaming needs.
• Proactively identify opportunities to improve reliability and user experience.

Requirements

• Strong proficiency with Audio Visual (AV) Systems, including setup, operation, and basic maintenance.
• Hands-on experience with Video Conferencing platforms and related hardware for meetings and live events.
• Practical skills in managing Lighting and Projectors in conference rooms and event spaces.
• Demonstrated ability in troubleshooting AV issues and resolving technical problems under time pressure.
• Knowledge of signal flow, cabling standards, and basic networking concepts relevant to AV environments.
• Excellent customer service and communication skills, with the ability to support users at all levels of technical comfort.
• Ability to work on-site, move and lift AV equipment as needed, and operate safely within campus facilities.
• Prior experience in corporate campus AV, events, or live production environments is highly beneficial.
• Relevant technical certifications or coursework in AV, IT, or related fields are a plus.