Campus Manager, Alpha - $75,000/year USD
The position requires in-person presence at one of our campus locations. This role demands full visibility throughout each day: welcoming families at the entrance, resolving technology problems, ensuring seamless arrival routines, reassuring concerned parents, managing vendor relationships, and creating a campus environment that feels secure, professional, and distinctly Alpha.
About the role
This position suits someone capable of being approachable without compromising standards, systematic without retreating behind procedures, and self-assured without distancing themselves from hands-on work. You will take ownership of nearly all non-instructional campus functions: family communications, attendance management, campus security, facility oversight, meal coordination, technology support, event execution, and the seemingly minor issues that escalate when left unaddressed. You will not be supported by a large on-site operations staff. You will receive operational playbooks, remote assistance, and established protocols, but you must demonstrate the ability to absorb information quickly, leverage available resources, and exercise sound judgment independently.
Responsibilities
- Serve as the primary, reliable contact for parents, students, staff, and campus visitors, delivering clear, composed, and prompt communication.
- Take full ownership of daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, lunch management, campus cleanliness, event oversight, and facility maintenance follow-through.
- Address safety protocols and student welfare matters, including building access control, emergency drills, health-related incidents, record-keeping, and parent notifications.
- Oversee student technology and essential campus IT functions, including device provisioning, account assistance, basic troubleshooting, data backups, repair coordination, and escalation to remote technical support teams.
- Cultivate trust with Guides, external vendors, and families by prioritizing helpfulness while upholding operational standards.
Requirements
- Bachelor's degree (field of study not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
- Comfort with basic technology tasks including device setup, troubleshooting, and account administration
- Strong written and verbal communication skills across parents, staff, and vendors
- Ability to manage competing priorities while maintaining attention to detail
- Authorized to work in the United States without visa sponsorship
- Available to work in-person in one of our campuses: Carrollton, TX; Fort Worth, TX; Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate
Nice-to-have Requirements
- Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service
Benefits
The long-term benefit is becoming the dependable presence that families trust, that guides turn to for support, and that students feel comfortable approaching when problems arise.
Pay
$37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.
Schedule
The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The payment period is weekly.