Campus Graduate Masters Summer Internship Program - 2027 Global Real Estate & Workplace Experience, Enterprise Shared Services- New York, NY

About the role

As a Graduate Workplace Experience Communication & Strategy Intern within the Global Workplace Experience Strategy team, you will help translate complex workplace strategies and employee experience concepts into clear, engaging communications for leaders and cross-functional partners. You will develop executive presentations, strategic narratives, playbooks, and engagement materials that communicate the team’s vision, strengthen alignment, and support the implementation of key initiatives. You will also help improve communication processes, stakeholder engagement, and change-management activities that build awareness and encourage adoption across the organization.

Responsibilities

• Support the development of executive presentations, strategic narratives, playbooks, toolkits, and communication materials that showcase Global Workplace Experience Strategy initiatives.
• Translate complex strategy, research, and workplace experience concepts into compelling, digestible content tailored for executive leaders and cross-functional stakeholders.
• Partner with team leaders to develop executive storytelling that clearly communicates strategic vision, key decisions, and business value for senior leadership audiences.
• Contribute to the team's communication strategy by developing repeatable communications, stakeholder engagement processes, and change management cadences that improve how strategic work is shared across the organization.
• Support internal communications and organizational change initiatives that build awareness, understanding, and adoption of workplace strategies.
• Assist with meeting facilitation, workshop preparation, executive briefings, and follow-up materials that enable productive collaboration across partner teams.
• Build and maintain strong working relationships with stakeholders across GREWE and other enterprise functions to support successful execution of strategic initiatives.
• Organize and maintain communication assets, presentation libraries, and knowledge management resources.
• Conduct research on workplace trends, organizational communications, employee experience, and industry best practices to help inform future strategies and communications.
• Support multiple strategic initiatives simultaneously while demonstrating strong attention to detail, organization, and sound judgment.

Qualifications

• Currently enrolled in a full-time graduate degree program.
• Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
• 3 plus years of work experience.

Preferred Qualifications

• Currently pursuing a graduate degree in Communications, Corporate Communications, Marketing, Organizational Psychology, Public Relations, Business Administration, Organizational Leadership, or a related field.
• Exceptional written and verbal communication skills, with the ability to tailor messaging for executive and cross-functional audiences.
• Demonstrated ability to synthesize complex information into clear, engaging, and visually compelling communications.
• Strong storytelling, presentation development, and content creation skills.
• Highly organized with excellent attention to detail and strong project management skills.
• Ability to manage multiple priorities and thrive in a collaborative, fast-paced environment.
• Strong interpersonal skills with the ability to build relationships and work effectively across diverse teams.
• Ability to influence others with a collaborative, inclusive, and engaging style while supporting evolving business needs.
• Proactive, curious, and eager to learn while contributing to strategic initiatives.
• Advanced proficiency with Microsoft PowerPoint and the Microsoft Office Suite; familiarity with visual communication or collaboration tools is a plus.
• Interest in workplace strategy, employee experience, organizational effectiveness, internal communications, or change management is preferred.
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for this position.