Campus Administrator

About the role

The Campus Administrator, at The Potter's House, plays a vital role in supporting transformational programming and operations. This individual provides key administrative support to the Campus Director and ensures smooth execution of daily, weekly, and monthly activities across a dynamic environment serving men in long-term recovery.

Responsibilities

• Provides administrative support to several leaders and works with employees at all levels to complete projects of a complex and confidential nature
• Receives and responds to routine correspondence following established procedures not requiring management review
• Captures and distributes information to various departments and external parties
• Aids in client management
• Maintains petty cash, disburses funds as approved while keeping accurate records and documentation
• Orders, monitors, and disperses office supplies
• Tracks client progress within client database including intake, assignments, level changes, discharges, class attendance, and progression
• Responds to inquiries or complaints from clients, volunteers, agencies, or the business community
• Sends weekly schedule of classes and meetings via email
• Maintains the approved movers schedule to ensure client progress
• Captures and distributes information to various departments and external parties
• Coordinates team meetings, takes notes, and shares with the team to ensure everyone stays on task
• Coordinates ongoing development and scheduling of 8-week rotation of classes and produces weekly schedule and updates Salesforce for attendance tracking

Qualifications

• Upholds the following Christ-centered values: Humbly Serve, Faithfully Steward, Courageously Innovate, Joyfully Celebrate, Strength in Unity
• Strong computer literacy, especially in MS Office and scheduling platforms
• Experience managing calendars, internal communications, and administrative systems
• Detail-oriented with exceptional organizational and time management skills
• Excellent verbal and written communication abilities
• Strong interpersonal skills, with the ability to maintain professionalism and boundaries in a high-energy male shelter environment
• Demonstrated ability to manage multiple priorities and remain calm under pressure
• Tech savvy and resourceful; able to work independently and as part of a team
• Previous experience in fast-paced, human services or ministry settings preferred
• Crisis intervention training or certification – preferred
• Valid driver’s license and clean MVR (required for driving company vehicles)
• Occasional evening and weekend availability required

Physical Requirements

• Must have the ability to remain in a stationary position (standing, sitting, and/or walking)
• Must have the ability to stoop, kneel, crouch, or crawl
• Must be able to ascend/descend stairs occasionally
• Must be able to distinguish or determine smell
• Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
• Must be able to communicate accurate information
• Must be able to lift up to 25lbs occasionally
• Must have peripheral vision, depth perception, and ability to adjust focus

Position Requirements

• Strong computer literacy, especially in MS Office and scheduling platforms
• Experience managing calendars, internal communications, and administrative systems
• Detail-oriented with exceptional organizational and time management skills
• Excellent verbal and written communication abilities
• Strong interpersonal skills, with the ability to maintain professionalism and boundaries in a high-energy male shelter environment
• Demonstrated ability to manage multiple priorities and remain calm under pressure
• Tech savvy and resourceful; able to work independently and as part of a team
• Previous experience in fast-paced, human services or ministry settings preferred
• Crisis intervention training or certification – preferred
• Valid driver’s license and clean MVR (required for driving company vehicles)
• Occasional evening and weekend availability required

What We Offer

• Employee Benefits: Retirement Savings with Matching Contribution, Medical Insurance, Dental & Vision Insurance, Employer Paid Benefits, 3 Weeks Paid Time Off accrued during your first year, 10 Paid Holidays, 1 Mental Health Day per year, Life Insurance, Short-Term Disability, Travel Assistance Program, Employee Assistance Program (EAP), Medical Concierge, Spiritual & Professional Training & Development