Camper Service Clerk

About the role

This position provides administrative and logistical support to Space Camp operations.

Responsibilities

• Answering Space Camp customer phone calls, providing information/escalating customer concerns.
• Creating and maintaining Camp administrative paperwork.
• Supporting the Space Camp programs check-in/check-out process.
• Data collection and report formatting.
• Other duties as prescribed.

Qualifications

Required Education: High School diploma or equivalent

Required Experience: Must be able to use a 101-key keyboard and possess knowledge of DOS and Windows-based operating systems. Must be proficient with Microsoft WORD and Excel.

Preferred Experience: 1 year of work experience in an administrative position or related field.

Physical Requirements

• Ability to walk and climb stairs to access various departments and buildings.
• Sitting for extended periods (4-6 hours) while operating a computer terminal, handling documents, and using the telephone.
• Carrying and lifting supplies and boxes weighing up to 25 pounds to waist height, as well as bending, kneeling, and reaching to store and retrieve materials.
• Visual acuity necessary for reading and operating a computer terminal, handling documents, and sorting mail.
• Frequent talking and hearing to effectively communicate with supervisors, employees, guests, and trainees within the assigned areas of responsibility.

Eligibility

• Must be eligible for employment in the United States of America.
• Must be 18 or older.

Work environment

This position is primarily based in a climate-controlled office environment. It involves frequent interaction with guests, trainees, and parents both in person and over the telephone.

Schedule

This position may involve Day/Night/Weekend shifts.

Pay & benefits

• $16.00 an hour
• Paid time off
• Free museum passes and discounts