Calusso - Assistant General Manager

About the Resort

South Florida’s Pier Sixty-Six Resort has returned to Fort Lauderdale, offering a lush 32-acre waterfront enclave with 325 guest rooms, suites, and villas, plus 91 exclusive Private Resort Residences. The resort features 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is designed to inspire and relax, delivering exceptional service and refined touches for extraordinary guest experiences. The resort employs over 600 diverse and talented team members to create a new legacy of memorable experiences and stellar service.

We foster a caring culture with state-of-the-art facilities, a first-class employee dining room, and a focus on individual welfare and well-being.

About the Role

Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts to join our team as a Calusso Assistant General Manager. This role offers growth opportunities, highly competitive wages, and a culture that honors and respects you.

Responsibilities

• Manage daily operations, ensuring smooth and efficient service.
• Lead, train, and motivate the breakfast team, including servers, bartenders, greeters, and support staff.
• Schedule shifts and manage labor costs effectively.
• Oversee the setup, replenishment, and presentation of buffet stations, ensuring food quality, variety, and visual appeal.
• Monitor food safety and sanitation practices, ensuring compliance with health regulations and resort standards.
• Manage inventory levels for buffet supplies and food items, including ordering, receiving, and storage, to minimize waste and control costs.
• Work closely with the culinary team to plan and execute menu items, special promotions, and seasonal offerings.
• Assist in budgeting, forecasting, and financial reporting, including tracking sales and expenses to meet profitability goals.
• Collect and analyze guest feedback to continuously improve the dining experience and address any issues promptly.
• Implement and promote staff recognition programs, provide opportunities for career development, and foster a positive work environment to enhance employee satisfaction and reduce turnover.
• Support the planning and execution of special events or group bookings, ensuring a seamless experience for guests.
• Provide ongoing training and support to staff to enhance their skills and ensure consistent service standards.
• Assist the General Manager with strategic planning, operational improvements, and performance reviews, contributing to the overall success and growth of the outlet.
• Perform additional tasks assigned by management.

Requirements

• At least 2 to 3 years of experience in a similar role.
• Valid Food Handler’s card.
• Knowledge of Forbes service standards.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Wine and spirit knowledge and service training experience.

Qualifications

• Excellent communication skills and a strong, innovative mindset.
• Ability to motivate and lead a team of professionals.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Employee assistance program.
• Paid time off and sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at Coral Tree Hospitality managed properties.