CalSTRS Benefits Specialist

Job Description and Duties

The CalSTRS Retirement Readiness Division is seeking a motivated individual to work as an Analyst II on the Riverside Member Service Center Team. The incumbent must exercise a high degree of discretion, diplomacy, confidentiality and initiative while taking independent action to resolve issues as they arise.

Qualifications

• Basic mathematic comprehension and experience with calculations, such as averages, decimals, formulas and percentages
• Ability to travel overnight to various trainings and meetings
• Experience delivering information to audiences of various sizes
• Experience providing customer service in a variety of ways
• Ability to work various hours at times to support member services
• Experience researching, analyzing, interpreting laws and policies
• Experience working with confidential information
• Experience providing feedback and explaining complex information

Background Investigation

A background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

Benefits

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• Vacation/sick leave
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal Public Service Loan Forgiveness Program