Call-In/On-Call Enrollment Specialist III

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, cookie, navigation, application instructions. Also remove duplicated lines. We need to parse the posting. Key info: - Role: Call-In/On-Call Enrollment Specialist III Opportunities Kaiser Permanente is seeking Call-In/On-Call Enrollment Specialist III professionals to serve as on-site representatives during open enrollment, wellness, and new employee orientation events. - About the role: description: partner with Account Managers, educate employees, members, prospective members about KP products, services, unique value. Events 2-4 hours throughout service areas. Driving positive enrollment experience by delivering presentations, answering questions, highlighting benefits. Ideal for individuals who enjoy public speaking, educating consumers, building relationships, representing trusted healthcare org in community-facing environment. - Note: Work location is on-site with flexibility to work remotely, primary location will be in-office for meetings, per Kaiser Permanente's Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 12254 Bellflower Blvd., Downey, California 90242 Reliable transportation Candidates must reside near the designated hiring location. Availability to work a flexible schedule is required, as hours are limited and vary based on business need. - Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour. Understanding this is a non-benefited role, with promotional opportunities. - Job Summary: additional responsibilities: attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products; delivering formal presentations to employees and prospective members; independently monitoring and reporting on enrollment performance data and discrepancies; serving as an informational resource for sales and account management teams on KP health plans and benefit offerings when working with customers, internal departments and/or brokers; utilizing comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal, stand-up presentations to prospective members; and resolving customers standard and non-standard questions and concerns about benefits and services. - Essential Responsibilities: a long list of bullet points (looks like paragraphs). We need to extract them as list items. - Knowledge, Skills and Abilities: (Core) list of competencies: Ambiguity/Uncertainty Management, Attention to Detail, Business Knowledge, Communication, Critical Thinking, Cross-Group Collaboration, Decision Making, Dependability, Diversity, Equity, and Inclusion Support, Drives Results, Facilitation Skills, Health Care Industry, Influencing Others, Integrity, Learning Agility, Organizational Savvy, Problem Solving, Short- and Long-term Learning & Recall, Teamwork, Topic-Specific Communication. - Knowledge, Skills and Abilities: (Functional) list: Corporate Partnerships, Storytelling, Benefits/Services, Benefits/Services Presentations, Brand Strategy, Business Development, Business Planning, Business Process Improvement, Clinical Selling Expertise, Commercial Marketing, Compliance Management, Creativity, Data Entry, Event Planning, Goal Setting, Interpersonal Skills, Member Service, Negotiation, Product Strategy, Sales Operations, Sales Opportunity Orchestration, Sales Performance Data, Sales/Partnership Strategy and Techniques. - Minimum Qualifications: Bachelors degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field. - Preferred Qualifications: Two (2) years of experience in the health insurance industry. Two (2) years of experience in health plan enrollment or a directly related field. - Primary Location: California,Downey,Downey Boeing - Independence Park Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Remote Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Shared Services Admin - Nat'l Medicare Administration - 0308 Pay Range: $30.81 - $39.82 / hour - Additional info: Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 75 % of the Time Work Setting: Remote Worker location must align with Kaiser Permanente's Authorized States policy. We need to produce sections: - About the role: combine initial description and note about location? Could be separate but we can include location in About the role or maybe separate Responsibilities? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should create those headings if content exists. We need to decide what goes where. About the role: general overview of role, purpose, context. Responsibilities: list of essential responsibilities (the long list). Also maybe include job summary responsibilities? Could combine. Requirements: maybe minimum qualifications? Or "Requirements" could be minimum qualifications. Qualifications: maybe preferred qualifications? But they said "Requirements, Qualifications" separate. Could treat Requirements as minimum qualifications, Qualifications as preferred qualifications. Or we could combine both into Qualifications. But we need to follow instruction: include a section ONLY when posting has real, specific content for it. So we can have both Requirements and Qualifications if we have content. Skills: list of Knowledge, Skills and Abilities (core and functional). Could combine into Skills section. Benefits: posting says "Understanding this is a non-benefited role, with promotional opportunities." So no benefits. So we should NOT include Benefits section because no real specific benefits. Also they said do not create Benefits unless posting actually states them. It states it's non-benefited, but that's not a benefit. So we omit Benefits. Pay: we have compensation info: flat hourly rate $31.00 (HI) and 31.50 or $35.55 per hour. Also Pay Range: $30.81 - $39.82 / hour. So we have pay info. Include Pay section. Schedule: we have schedule details: Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call. Also note: Availability to work a flexible schedule is required, as hours are limited and vary based on business need. Events typically last 2 to 4 hours. So we have schedule info. Include Schedule section. We also need to include location info maybe in About the role or maybe separate? Not a defined heading. Could include in About the role. We must not repeat job title as heading. So no heading for the title. We must not put Job ID/requisition numbers as headings. There's none. We must remove boilerplate: EEO, equal opportunity, legal, etc. Also remove duplicated lines. Also remove application instructions (none present). Also remove navigation/cookie. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep details like residency requirement, transportation, etc. We need to format as HTML fragment: use

for section headings,

• for any list of duties/requirements/benefits, and

  for prose. Thus: - About the role:

  About the role

  then

  paragraphs. - Responsibilities:

  Responsibilities

  then
  • each responsibility. - Requirements:

    Requirements

    then
    • each minimum qualification bullet? Could be two options: either bachelor's + 2 years OR 5 years experience. We'll list as items. - Qualifications:

      Qualifications

      then
      • each preferred qualification. - Skills:

        Skills

        then
        • each skill from core and functional lists. - Pay:

          Pay

          then

          with compensation details. - Schedule:

          Schedule

          then

          with schedule details. We must ensure we don't include empty sections. Now we need to extract the responsibilities list from the long paragraph. The "Essential Responsibilities" section is a long paragraph with many sentences separated by periods. We need to split into list items. The instructions: Use

          • for any list of duties/requirements/benefits. So we should convert each distinct responsibility into a
          • . The paragraph is quite long with many clauses separated by semicolons? Actually it's a long sentence with many clauses separated by semicolons and periods. We need to parse into sensible bullet points. Let's copy the Essential Responsibilities text: "Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. Contributes to a positive customer experience by: implementing standard and non-standard protocols to build new and leverage existing relationships with brokers, channels and customers to demonstrate value and build commitment independently; gathering data on standard and non-standard customer needs, and identifying solutions linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives independently; utilizing comprehensive foundational knowledge of product, service, and ratings to respond to, encourage, and educate customers, brokers, and consultants about added services and product enhancements in standard and non-standard situations; and identifying and escalating service failure trends or process improvement opportunities to team and managers to better meet customer needs. Facilitates the enrollment and implementation process by: conducting local and regional enrollment meetings to win new and retain current customers; applying standard and non-standard protocols to serve as an advocate for customer needs during the membership enrollment and implementation process independently; and supporting efforts across teams in the overall implementation or renewal process of health plan membership, including research, presentation, preparation, reporting and training coordination independently. Contributes to the development of sales strategy by: designing plans for new products, benefits offerings, or pricing models to address customer needs independently; utilizing comprehensive foundational knowledge of health care market to analyze industry trends, and competitor products, offerings, and pricing models to provide lessons learned and strategic recommendations independently; executing an account plan to meet standard and non-standard business objectives for membership, revenue and margin; collecting and analyzing performance data to inform