Call-In/On-Call Enrollment Specialist III
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Do not invent or summarize away detail. Remove duplicated lines. Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them.
We need to parse the posting.
Key content:
- Role: Call-In/On-Call Enrollment Specialist III
- Description: serve as on-site representatives during open enrollment, wellness, and new employee orientation events. Partner with Account Managers and Associate Account Managers to educate employees, members, prospective members about Kaiser Permanente products, services, unique value. Events 2-4 hours, held throughout service areas. Enrollment Specialists drive positive enrollment experience by delivering engaging presentations, answering questions, highlighting benefits. Ideal for individuals who enjoy public speaking, educating consumers, building relationships, representing trusted healthcare org in community-facing environment.
- Note: Work location is on-site with flexibility to work remotely, primary location will be in-office for meetings, per Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in primary location: 50 Iron Point Cir., Folsom, California 95630. Reliable transportation. Candidates must reside near designated hiring location. Availability to work a flexible schedule required, as hours are limited and vary based on business need.
- Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour. Understanding this is a non-benefited role, with promotional opportunities.
- Job Summary: includes responsibilities: attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products; delivering formal presentations to employees and prospective members; independently monitoring and reporting on enrollment performance data and discrepancies; serving as an informational resource for sales and account management teams on KP health plans and benefit offerings when working with customers, internal departments and/or brokers; utilizing comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal, stand-up presentations to prospective members; and resolving customers standard and non-standard questions and concerns about benefits and services.
- Essential Responsibilities: long list bullet points (starting with "Pursues effective relationships..." etc). This is a list of responsibilities.
- Knowledge, Skills and Abilities: (Core) list of many items; (Functional) list.
- Minimum Qualifications: Bachelors degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.
- Preferred Qualifications: Two (2) years of experience in the health insurance industry. Two (2) years of experience in health plan enrollment or a directly related field.
- Primary Location: California,Folsom,Folsom Marketing Offices
- Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: NCAL Region - Nat'l Medicare Administration - 0308 Pay Range: $34.75 - $44.95 / hour
- Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
- Travel: Yes, 75 % of the Time Work Setting: Flexible Worker location must align with Kaiser Permanente's Authorized States policy.
- EEO boilerplate to remove.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must include only sections with real specific content.
- About the role: we have description of role (first paragraph). That is substantive. So include
About the role
with containing that description.
- Responsibilities: we have "Essential Responsibilities" list (long bullet points). Also Job Summary includes responsibilities but we can combine. So include
Responsibilities
with - each bullet.
- Requirements: maybe Minimum Qualifications? That could be Requirements. Also Preferred Qualifications could be Qualifications? The spec says sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map.
We have Minimum Qualifications and Preferred Qualifications. Could treat Minimum as Requirements, Preferred as Qualifications. Or combine both under Requirements? But we need to follow spec: Use headings exactly as given: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Thus we need to decide content for each.
- Requirements: likely the minimum qualifications (education + experience). Provide as
- .
- Qualifications: preferred qualifications (health insurance industry experience, health plan enrollment experience). Provide as
- .
- Skills: Knowledge, Skills and Abilities (Core and Functional). That's a list. Could be split into two lists but we can combine into one
- for each item. However the list is long; we need to preserve all substantive info. We'll output each item as
- . Might be many but okay.
- Benefits: The posting says "Understanding this is a non-benefited role, with promotional opportunities." Also mentions total rewards package but says non-benefited. There's no specific benefits like health insurance, retirement, etc. So we should not create a Benefits section unless posting actually states them. It says non-benefited role, but that is a statement about lack of benefits. Should we include Benefits section with that statement? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that it's a non-benefited role. That is a statement about benefits (lack thereof). So we could include Benefits section with that statement. However we must avoid filler like "not specified". This is specific: non-benefited role. So we can include Benefits section with
stating it's a non-benefited role, with promotional opportunities.
- Pay: The posting includes compensation details: "Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour." Also later Pay Range: $34.75 - $44.95 / hour. There's some contradictory info. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include both statements? The posting includes both: earlier says compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour. Later Pay Range: $34.75 - $44.95 / hour. Both are substantive. We should include both in Pay section, maybe as
statements.
- Schedule: The posting includes: "Availability to work a flexible schedule is required, as hours are limited and vary based on business need." Also "Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call". So we have schedule details. Include Schedule section with those details.
We must not include boilerplate like EEO, navigation, etc.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must output only HTML fragment, no /, no markdown fences.
Let's structure:
About the role
... (combined description)
Responsibilities
- ... each bullet from Essential Responsibilities and maybe Job Summary.
Requirements
- Bachelors degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.
Qualifications
- Two (2) years of experience in the health insurance industry.
- Two (2) years of experience in health plan enrollment or a directly related field.
Skills
- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
- Corporate Partnerships
- Storytelling
- Benefits/Services
- Benefits/Services Presentations
- Brand Strategy
- Business Development
- Business Planning
- Business Process Improvement
- Clinical Selling Expertise
- Commercial Marketing
- Compliance Management
- Creativity
- Data Entry
- Event Planning
- Goal Setting
- Interpersonal Skills
- Member Service
- Negotiation
- Product Strategy
- Sales Operations
- Sales Opportunity Orchestration
- Sales Performance Data
- Sales/Partnership Strategy and Techniques
Benefits
This is a non-benefited role, with promotional opportunities.
Pay
Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and $31.50 or $35.55 per hour.
Pay range: $34.75 - $44.95 per hour.
Schedule
Availability to work a flexible schedule is required, as hours are limited and vary based
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate, navigation, legal, EEO, etc. Preserve all substantive info. Do not invent or summarize away detail. Remove duplicated lines. Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. We need to parse the posting. Key content: - Role: Call-In/On-Call Enrollment Specialist III - Description: serve as on-site representatives during open enrollment, wellness, and new employee orientation events. Partner with Account Managers and Associate Account Managers to educate employees, members, prospective members about Kaiser Permanente products, services, unique value. Events 2-4 hours, held throughout service areas. Enrollment Specialists drive positive enrollment experience by delivering engaging presentations, answering questions, highlighting benefits. Ideal for individuals who enjoy public speaking, educating consumers, building relationships, representing trusted healthcare org in community-facing environment. - Note: Work location is on-site with flexibility to work remotely, primary location will be in-office for meetings, per Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in primary location: 50 Iron Point Cir., Folsom, California 95630. Reliable transportation. Candidates must reside near designated hiring location. Availability to work a flexible schedule required, as hours are limited and vary based on business need. - Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour. Understanding this is a non-benefited role, with promotional opportunities. - Job Summary: includes responsibilities: attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products; delivering formal presentations to employees and prospective members; independently monitoring and reporting on enrollment performance data and discrepancies; serving as an informational resource for sales and account management teams on KP health plans and benefit offerings when working with customers, internal departments and/or brokers; utilizing comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal, stand-up presentations to prospective members; and resolving customers standard and non-standard questions and concerns about benefits and services. - Essential Responsibilities: long list bullet points (starting with "Pursues effective relationships..." etc). This is a list of responsibilities. - Knowledge, Skills and Abilities: (Core) list of many items; (Functional) list. - Minimum Qualifications: Bachelors degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field. - Preferred Qualifications: Two (2) years of experience in the health insurance industry. Two (2) years of experience in health plan enrollment or a directly related field. - Primary Location: California,Folsom,Folsom Marketing Offices - Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: NCAL Region - Nat'l Medicare Administration - 0308 Pay Range: $34.75 - $44.95 / hour - Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. - Travel: Yes, 75 % of the Time Work Setting: Flexible Worker location must align with Kaiser Permanente's Authorized States policy. - EEO boilerplate to remove. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. - About the role: we have description of role (first paragraph). That is substantive. So include
About the role
withcontaining that description. - Responsibilities: we have "Essential Responsibilities" list (long bullet points). Also Job Summary includes responsibilities but we can combine. So include
Responsibilities
with- each bullet.
- Requirements: maybe Minimum Qualifications? That could be Requirements. Also Preferred Qualifications could be Qualifications? The spec says sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map.
We have Minimum Qualifications and Preferred Qualifications. Could treat Minimum as Requirements, Preferred as Qualifications. Or combine both under Requirements? But we need to follow spec: Use headings exactly as given: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Thus we need to decide content for each.
- Requirements: likely the minimum qualifications (education + experience). Provide as
- .
- Qualifications: preferred qualifications (health insurance industry experience, health plan enrollment experience). Provide as
- .
- Skills: Knowledge, Skills and Abilities (Core and Functional). That's a list. Could be split into two lists but we can combine into one
- for each item. However the list is long; we need to preserve all substantive info. We'll output each item as
- . Might be many but okay.
- Benefits: The posting says "Understanding this is a non-benefited role, with promotional opportunities." Also mentions total rewards package but says non-benefited. There's no specific benefits like health insurance, retirement, etc. So we should not create a Benefits section unless posting actually states them. It says non-benefited role, but that is a statement about lack of benefits. Should we include Benefits section with that statement? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that it's a non-benefited role. That is a statement about benefits (lack thereof). So we could include Benefits section with that statement. However we must avoid filler like "not specified". This is specific: non-benefited role. So we can include Benefits section with
stating it's a non-benefited role, with promotional opportunities. - Pay: The posting includes compensation details: "Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour." Also later Pay Range: $34.75 - $44.95 / hour. There's some contradictory info. We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include both statements? The posting includes both: earlier says compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and 31.50 or $35.55 per hour. Later Pay Range: $34.75 - $44.95 / hour. Both are substantive. We should include both in Pay section, maybe as
statements. - Schedule: The posting includes: "Availability to work a flexible schedule is required, as hours are limited and vary based on business need." Also "Scheduled Weekly Hours: 1 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Call-in/On-Call". So we have schedule details. Include Schedule section with those details. We must not include boilerplate like EEO, navigation, etc. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must output only HTML fragment, no /, no markdown fences. Let's structure:
About the role
... (combined description)
Responsibilities
- ... each bullet from Essential Responsibilities and maybe Job Summary.
Requirements
- Bachelors degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field.
Qualifications
- Two (2) years of experience in the health insurance industry.
- Two (2) years of experience in health plan enrollment or a directly related field.
Skills
- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
- Corporate Partnerships
- Storytelling
- Benefits/Services
- Benefits/Services Presentations
- Brand Strategy
- Business Development
- Business Planning
- Business Process Improvement
- Clinical Selling Expertise
- Commercial Marketing
- Compliance Management
- Creativity
- Data Entry
- Event Planning
- Goal Setting
- Interpersonal Skills
- Member Service
- Negotiation
- Product Strategy
- Sales Operations
- Sales Opportunity Orchestration
- Sales Performance Data
- Sales/Partnership Strategy and Techniques
Benefits
This is a non-benefited role, with promotional opportunities.
Pay
Compensation varies by location and is paid at a flat hourly rate of $31.00 (HI) and $31.50 or $35.55 per hour.
Pay range: $34.75 - $44.95 per hour.
Schedule
Availability to work a flexible schedule is required, as hours are limited and vary based
- .
- Skills: Knowledge, Skills and Abilities (Core and Functional). That's a list. Could be split into two lists but we can combine into one
- .
- Qualifications: preferred qualifications (health insurance industry experience, health plan enrollment experience). Provide as