Call Center Specialist

Why Solar Alternatives?

Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone.

About the role

The Call Center Specialist plays a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.

Responsibilities

• Earn between $25 to $35+ per hour, with uncapped earning potential based on performance
• Prioritize a flexible schedule that allows for job independence, while fostering teamwork and innovation
• Easily collaborate with colleagues, team leaders, and managers
• Bring fresh ideas and insights to the table
• Earn a base of $17 per hour plus commission per appointment set
• Provide two weeks paid leave, plus 7 bank holidays
• Offer health insurance, vision & dental benefits
• Participate in a 401K with company match
• Use advanced product and sales training to ensure success
• Utilize professional company tools including customized CRM and VOIP system
• Offer the peace of mind that comes with only best-in-class products, installation, and services

Requirements

• Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
• Customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
• A self-motivated, entrepreneurial mindset that is proactive and results-driven
• Organized and goal-oriented with strong phone call and email etiquette
• Able to set appointments with potential clients that can lead to sales opportunities
• Maintain and update lead data in the company CRM tool
• Initiate and support the sales process for the broader team

Qualifications

• Able to maintain a positive attitude with all prospects

Skills

• Strong communication skills
• Self-motivation and results-driven mindset
• Organizational and goal-oriented abilities
• Ability to set appointments and manage leads

Benefits

• Base of $17 per hour plus commission per appointment set
• Two weeks paid leave, plus 7 bank holidays
• Health insurance, vision & dental benefits
• 401K with company match
• Advanced product and sales training
• Professional company tools including customized CRM and VOIP system
• The peace of mind that comes with offering only best-in-class products, installation, and services

Schedule

Consistent work schedule and reliable availability

Pay

Earn between $25 to $35+ per hour, with uncapped earning potential based on performance