Call Center Sales Representative (On-Site)
About the role
Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make outbound calls to potential customers to follow up on various initiatives.
Responsibilities
- Answer incoming calls from customers promptly and professionally
- Schedule consultations with product experts based on customer needs
- Enter appointment and customer information accurately into the CRM system
- Make outbound calls to potential customers to follow up on various initiatives
Requirements
- Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone
- Exceptional multi-tasking skills (talk and type simultaneously)
- The ability to manage high volumes of inbound and outbound calls in a timely manner
- Expertise in overcoming objections and solving problems
- No prior call center experience required!
Qualifications
- Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone
- Exceptional multi-tasking skills (talk and type simultaneously)
- The ability to manage high volumes of inbound and outbound calls in a timely manner
- Expertise in overcoming objections and solving problems
- No prior call center experience required!
Skills
- Exceptional verbal and written communication skills
- Exceptional multi-tasking skills
- Overcoming objections and solving problems
Benefits
- Comprehensive benefits including medical, dental, and vision
- Opportunity to work with a nationally recognized brand, Kohler!
Pay
Starting wage: $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr)
Schedule
Full 5-day work schedule (Saturday-Sunday Required)
Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.