Call Center Representative, Shop by Phone- PT
Boscov's Department Store, LLC · Laureldale, PA · 4 wk ago
Customer ServicePart-time
Job Responsibilities
- Answer customer’s questions regarding existing orders
- Provide detailed product descriptions for merchandise on the Boscov’s website
- Answer incoming calls for all store locations
- Opportunity to learn additional customer service functions within our care center such as on-line chat
Job Requirements
- Excellent customer service skills; sales skills helpful
- Excellent written, verbal, and interpersonal communication skills
- Good team player; ability to multi-task
- Able to work in a fast-paced & goal-oriented environment
- Excellent computer skills
- Online shopping experience a plus
- Desire to learn additional skills to enhance level of customer services provided
- Flexible scheduling to include evening, weekends and holidays
Benefits
- Weekly Pay
- Bonus compensation for successfully promoting the Boscov’s Credit Card
- Medical Benefits
- Paid Vacation
- Storewide Employee Discount
- and Much More!
About the Role
Join our care center team today! Our Care Center Representatives are the front lines to assisting our customers via phone with navigating our website and placing orders.
Schedule
Must be available between the hours of 9 AM to 8 PM
Qualifications
Flexible scheduling to include evening, weekends and holidays
Skills
Excellent customer service skills; sales skills helpful
Benefits
- Weekly Pay
- Bonus compensation for successfully promoting the Boscov’s Credit Card
- Medical Benefits
- Paid Vacation
- Storewide Employee Discount
- and Much More!