Call Center Representative - Career Growth

About the role

Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.

Responsibilities

• Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
• Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
• Handle every interaction with honesty and integrity, treating customer relationships as our most important asset.

Compensation

• Base Pay: $37,000 guaranteed
• On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission)
• Top earners: $100k+; elite performers: $150k+

Benefits

• Paid training and time off
• Medical, Dental, Vision, Life Insurance packages
• Health Savings Account (HSA)
• 401(K) with company match
• Employee Stock Purchasing Program
• Tuition Reimbursement
• Complimentary DISH TV plus deep discounts on Sling TV and Boost Mobile plans

Career growth

• Ability to promote up to two levels in your first year
• Paths to leadership and corporate roles
• High-value rewards program including exciting trips and prizes

Requirements

• Competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity
• Full-time on-site; hours may include evenings, weekends or holidays
• High school diploma/GED required; Associate's or Bachelor's degree a plus
• Pre-employment screen required (drug test and acceptable driving record)
• Smartphone/device with active network connection