Call Center Representative

About the role

Perdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills.

Responsibilities

• Handle incoming and outgoing calls to resolve delinquent accounts.
• Research accounts to determine contact information for individuals and businesses.
• Document all actions taken on accounts using computer-based systems.
• Contribute to the company's goals by providing superb customer service and meeting production objectives.

Requirements

• High school diploma or equivalent.
• Previous office experience.
• Proficiency in Microsoft Office.
• Customer service experience is preferred.
• Experience in a law office, collections environment, or tax office is a plus.
• Punctuality and dependability.
• Teamwork skills.
• Strong written and verbal communication skills.
• Effective multitasking ability.
• Attentiveness to detail and organization.
• A positive attitude and ability to work under pressure.

Qualifications

• High school diploma or equivalent.
• Previous office experience.
• Proficiency in Microsoft Office.
• Customer service experience is preferred.
• Experience in a law office, collections environment, or tax office is a plus.
• Punctuality and dependability.
• Teamwork skills.
• Strong written and verbal communication skills.
• Effective multitasking ability.
• Attentiveness to detail and organization.
• A positive attitude and ability to work under pressure.

Benefits

• Medical coverage.
• Vision coverage.
• Dental coverage.
• Life insurance.
• Long-term disability coverage.
• Short-term disability coverage.
• A generous paid time off (PTO) policy.
• Paid holidays.
• An HSA.
• An annual bonus.
• Opportunities for advancement.

Pay

The typical work schedule is Monday - Friday, 8:30 am - 5:00 pm. We pay our Call Center Representatives a competitive wage of $14.00/hour.

Schedule

The typical work schedule is Monday - Friday, 8:30 am - 5:00 pm.