Jobs · Customer Service · Illinois

Call Center Representative

NuMark Credit Union · Lemont, IL · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

Join our dynamic team as a Call Center Representative. We are seeking individuals who can provide exceptional customer service and handle a variety of inquiries.

Responsibilities

  • Handle incoming calls from customers in a professional manner
  • Provide accurate and timely responses to customer inquiries
  • Process orders and resolve issues efficiently
  • Follow up with customers to ensure satisfaction

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work flexible hours including evenings and weekends
  • Basic computer skills including Microsoft Office

Qualifications

  • Experience in a customer service role is a plus
  • Strong problem-solving and organizational skills
  • Passion for providing excellent customer service

Skills

  • Customer service skills
  • Communication skills
  • Problem-solving skills
  • Organizational skills

Benefits

  • Competitive compensation package
  • Flexible scheduling options
  • Professional development opportunities

Pay

  • $15-$18 per hour based on experience

Schedule

  • Variable schedule including evenings and weekends

Contact Information

To apply, please fill out the form below. For more information, visit our website or contact us directly.

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