Call Center Representative

About the role

Be the voice of Jefferson Bank—where service meets community. As a Call Center Representative, you’ll be the first point of contact for our customers, delivering exceptional service while building trusted relationships that reflect our commitment to community banking.

What You’ll Do

• Answer incoming calls and assist with customer needs
• Provide fast, friendly, and accurate solutions
• Identify opportunities to connect customers with helpful products and services
• Routinely route inquiries and referrals to the right team.

What You Bring

• Strong communication and customer service skills
• A positive, solutions-focused mindset
• Comfort working in a fast-paced environment
• Sales or service experience is a plus.

Why Jefferson Bank

• Community-focused, relationship-driven culture
• Opportunities for growth and development
• Make a meaningful impact with every customer interaction.