Call Center Rep- Bilingual

Position Overview

Ultimate Staffing Services is actively seeking a bilingual Call Center Representative to join their client's healthcare team in St. George, Utah.

Responsibilities

• Make outbound calls to schedule health screenings.
• Respond to customer inquiries by phone, email, and chat.
• Provide accurate information and resolve customer concerns.
• Maintain and update customer records.
• Deliver exceptional customer service during every interaction.
• Work closely with team members to support daily operations.
• Follow company policies and compliance requirements.
• Handle a high volume of calls professionally and efficiently.

Qualifications

• Previous customer service, call center, scheduling, or healthcare experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Able to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

Required Work Hours

The position is full-time, Monday through Friday, from 8:30 AM to 5:00 PM.

Benefits

The role offers a supportive team environment, consistent hours, and an opportunity to grow skills and career in a meaningful role helping customers every day.

Additional Details

Pay: $17.00 per hour
Location: St. George, UT

Apply today to start your next career opportunity!