Call Center - Medina Hospital Cleveland Clinic - Sign On Bonus

About the role

Patient Services Workers perform specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. They act as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services.

Responsibilities

• Deliver and collect patient trays during meal service.
• Deliver nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.
• Visit patients to introduce the services of the Food and Nutrition Services Department.
• Obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensure nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintain and adhere to all sanitation standards by following assigned cleaning schedules and completing other sanitation tasks as assigned.
• Inventory and restock pantries, refrigerators, and freezers on assigned unit(s).
• Maintain temperature logs for unit refrigerators and freezers.
• Understand therapeutic diets using established protocols and seek assistance from Supervisor or Dietitian if an error is observed.
• Assist the clinical staff in ensuring all patients' basic nutrition care needs are met.
• Perform additional duties as needed to meet commitments; job duties may change without formal notice.

Requirements

• Must be able to speak, read, and write English.
• Bilingual abilities preferred, but not required.
• Physical demands may include lifting, bending, pushing, pulling, and/or extended standing or walking.
• May require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The hourly rate for this position is $16.00.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Work/life resources.
• Retirement savings plans, including 401(k).
• Paid days off, including parental leave and disability coverage.
• Benefits vary by location, legal requirements, employee eligibility, and work location.

About Aramark

Aramark serves millions of guests daily through food and facilities in 15 countries. Rooted in service and united by purpose, Aramark strives to do great things for employees, partners, communities, and the planet. The company focuses on developing talents, fueling passions, and empowering professional growth to help employees reach their full potential.