Call Center Loan Officer

Work Location: On-site PURPOSE: The Call Center Loan Officer is responsible for processing and closing loan applications along with soliciting lending products for members. We are looking for an individual knowledgeable in consumer lending and excels in strong verbal communication. This position will provide exceptional member service and assist in meeting the needs of each member they come in contact with. Responsibilities And Duties Solicit membership for member lending needsInterview Members for Loans by Phone, Email, Mail, or FaxEvaluate credit worthiness by processing loan applications and documentation within specified limitsPrepare all loan documents for closingProcess credit card applications Assess customer needs, explore all options and introduce different types of loans Cross Sell Other Credit Union ProductsAssist with Member Service calls and questions as neededProcess Synapsis Queue Events, reports and other referralsOther duties as assigned Required Education And Experience High School Diploma or EquivalentPrevious financial institution experience preferred6-12 months of Consumer Lending ExperienceExcellent Communication skills – verbal and writtenProficient with Credit Union core system and all ancillary systems Knowledgeable of all consumer lending guidelines/policies and regulations REGISTRATIONS This position requires registration as a Mortgage Loan Officer (MLO) with the Nationwide Mortgage Lending System (NMLS) and registry on an annual basis in addition to maintaining updates as needed. Must be registered and approved by the NMLS registry within sixty days of hire date. Failure to register or maintain a current registry, or any criminal activity that would bar continued participation as a MLO may result in disciplinary action, up to and including te rmination of employment.