Call Center Confirmer

Responsibilities

• Confirm scheduled appointments with homeowners by phone, text, and email
• Verify customer information and appointment details
• Reschedule appointments when necessary
• Maintain accurate records in the CRM system
• Communicate effectively with sales representatives and management
• Help ensure appointment attendance and overall customer satisfaction

Qualifications

• Previous call center, customer service, or scheduling experience preferred
• Strong communication and phone skills
• Positive attitude and professional demeanor
• Comfortable working in a fast-paced environment
• Basic computer and data entry skills
• Reliable attendance and strong organizational skills