Call Center Clerk
Gold Rush Amusements, Inc. · Hoffman Estates, IL · 5 mo ago
AdministrativeFull-time
About the role
Dispatcher/Customer Service from 9pm - 7am Sun. Mon. Tues. Wed. Full Time
Essential Functions
- Operates communication equipment efficiently to properly communicate to drivers the Gold Rush locations in need of service.
- Answers multi-line telephone and maintains a professional office environment and professional relations with internal and external customers.
- Inputs data into the dispatch report in accordance with procedures.
- Effective communication with management regarding service issues and breakdowns.
Education
- A high school diploma or GED is required.
Knowledge, Skills & Abilities
- Effective and concise written and oral communication skills are required.
- Computer skills including e-mail, spreadsheets, database activity, and keyboarding are necessary.
- Professional telephone etiquette is expected.
Physical Requirements
- Ability to sit for a minimum of 8 hours.
- Adequate vision capabilities to perform job duties.
- Reliable transportation.
Environmental Working Conditions
- Ability to work with others in limited space capacity.
- Climate controlled.
Job Type
Full Time