Call Center Associate

About the role

The Call Center Associate will communicate with patients, hospital staff, and family members to understand and provide guidance and recommendations regarding meals that meet the nutritional and dietary requirements of the patient. This role involves using multiple computer applications to place and verify patient meal orders.

Responsibilities

• Communicate with patients, hospital staff, and family members regarding meal selections
• Provide guidance and recommendations based on nutritional and dietary requirements
• Use multiple computer applications to place and verify patient meal orders
• Perform other duties within the Food & Nutrition Department as assigned

Requirements

• Experience: 1 year of customer service experience required

Qualifications

• FTE: 0.2 (8 hours per week)
• Potential Shift Hours Include: Work schedule includes 16 hours per 2 week pay period, including one week day per week, every other weekend, and every other holiday.
• Weekday, Weekend And Holiday Hours: 3:45pm-7:45pm

Skills

• Strong communication skills
• Proficiency in using multiple computer applications

Benefits

• N/A

Pay

• Salary Rate: $20.27/hr

Schedule

• N/A