Call Center Appointment Setter

About the role

Our Appointment Setters are the first point of contact with our clients. We are looking for professional, confident, and energetic appointment setters to schedule appointments using our success-proven lead system. There is no cold calling involved!

Responsibilities

• Contact Company provided leads to set qualified appointments
• Communicate with clients by phone, text and email to understand their needs
• Maintain a working knowledge of the company’s various services
• Establish relationships with past and potential customers to facilitate sales
• Find potential customers through networking, cold calling and industry research to increase sales
• Use data to help customers understand how products can help them achieve their goals
• Complete administrative tasks, such as processing and recording sales in CRM and tracking data in excel or google sheets

Requirements

• 1-2 years of call center experience
• Excellent verbal and written communication skills
• Proficient computer skills including Microsoft Office and Salesforce or other CRM
• Ability to contact customers, complete sales reports and manage other tasks independently
• Reliable IT equipment, internet and adequate workspace
• Ability to handle high call volume
• Previous experience with an auto-dialer (Ring Central)
• Able to work 40 hours per week, including a Saturday rotation

Qualifications

• High School Diploma or equivalent

Skills

• None

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

Schedule

• 40 hours per week, including a Saturday rotation

Pay

• Hourly + commission package

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off